Network & Svcs Operation Assoc Manager

Accenture in India; Dadri; On-site; INR 3,000,000 - 4,200,000; Full time

Job summary

Accenture in India seeks an experienced professional for Network Billing Operations - Problem Management, designated as Network & Svcs Operation Assoc Manager. The candidate should have graduation and 10 to 14 years of experience in billing, revenue management, and client management.

The role involves transforming back office and network operations to drive faster time to market, enhance customer experience, and optimize capex efficiency, while maintaining compliance and issue resolution across

Qualifications

• Accounting & Financial Reporting Standards
• Account Reconciliations
• Billing and Revenue Management
• Billing Processing
• Client Management Roles and Responsibilities
• Moderately complex problem solving and analytical skills
• Ability to derive new solutions from existing methods
• Understand strategic direction from senior management

Responsibilities

• Transform back office and network operations to reduce time to market and grow revenue by improving customer experience and capex efficiency.
• Manage and process billing for network services, including invoices, payments tracking, and issue resolution; ensure accurate and timely billing and policy compliance.

Skills

Billing Revenue

Billing Processing

Account Reconciliations

Client Management

Problem Solving

Education

Graduation

Job description

Skill required:

Network Billing Operations - Problem Management

Designation:

Network & Svcs Operation Assoc Manager

Qualifications:

Any Graduation

Years of Experience:

10 to 14 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serve Network Billing Operations involves managing and processing billing for network services. This includes generating invoices, tracking payments, and resolving billing issues. The goal is to ensure accurate and timely billing for customers. Key tasks involve maintaining billing records, handling customer inquiries, and ensuring compliance with billing policies. Manage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation.

What are we looking for?

• Accounting & Financial Reporting Standards
• Account Reconciliations
• Billing and Revenue Management
• Billing Processing
• Client Management Roles and Responsibilities:
• In this role you are required to do analysis and solving of moderately complex problems
• Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures
• The person requires understanding of the strategic direction set by senior management as it relates to team goals
• Primary upward interaction is with direct supervisor or team leads
• Generally interacts with peers and/or management levels at a client and/or within Accenture
• The person should require minimal guidance when determining methods and procedures on new assignments
• Decisions often impact the team in which they reside and occasionally impact other teams
• Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
• Please note that this role may require you to work in rotational shifts