Network & Svcs Operation Analyst

Accenture; Dadri; On-site; INR 600,000 - 900,000; Full time

Job summary

Accenture seeks an Network Svcs Operation Analyst for Network Billing Operations. The role focuses on transforming back office and network operations to improve customer experience and reduce cost-to-serve, by ensuring accurate billing for network services and timely issue resolution.

The ideal candidate has 3–5 years of experience, strong Excel/data analysis skills, and an understanding of billing processes. You may work in rotational shifts as needed.

Qualifications

• 3 to 5 years of experience in network billing operations or similar.
• Proficient in MS Excel and data analysis.
• Knowledge of billing processes and policies.

Responsibilities

• Transform back office and network operations to improve customer experience and reduce cost-to-serve.
• Manage and process billing for network services, generate invoices, track payments, resolve billing issues.
• Analyze and solve lower-complexity problems; interact with peers; may have limited client exposure.
• Work in rotational shifts if required.

Skills

MS Excel

Analysis mindset

Audit

Education

Any Graduation

Job description

Skill required: Network Billing Operations - Problem Management

Designation: Network Svcs Operation Analyst

Qualifications:Any Graduation

Years of Experience:3 to 5 years

What would you do

Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveNetwork Billing Operations involves managing and processing billing for network services. This includes generating invoices, tracking payments, and resolving billing issues. The goal is to ensure accurate and timely billing for customers. Key tasks involve maintaining billing records, handling customer inquiries, and ensuring compliance with billing policies.Manage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation.

What are we looking for

• MS Excel
• Analysis mindset
• Audit
• MS Excel
• Analysis mindset
• Audit

Roles and Responsibilities:

• In this role you are required to do analysis and solving of lower-complexity problems
• Your day to day interaction is with peers within Accenture before updating supervisors
• In this role you may have limited exposure with clients and/or Accenture management
• You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments
• The decisions you make impact your own work and may impact the work of others
• You will be an individual contributor as a part of a team, with a focused scope of work
• Please note that this role may require you to work in rotational shifts

Qualification

Any Graduation