Network Engineer

Glauben Technologies; Dadri, Chennai District, Bengaluru; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Glauben Technologies in Dadri, India, seeks a Network Engineer to manage network operations for LAN/WAN environments, handle incidents, and ensure SLA-driven delivery. You will troubleshoot issues and perform RCA as needed.

The role requires CCNA and hands-on experience with routing, switching, and SD-WAN, with 24x7 shift availability and ITIL familiarity. You will collaborate with global teams and vendors in a high-uptime setting.

Qualifications

• 4-7 years in Network Data domain
• Certification: CCNA mandatory, CCNP preferred

Responsibilities

• Handle tickets / service requests in SLA timelines
• Perform troubleshooting of network issues (LAN/WAN environments)
• Conduct root cause analysis (RCA) for incidents
• Ensure adherence to defined processes and operational guidelines
• Support installation, configuration, and migration activities
• Maintain maximum uptime as per SLA commitments
• Mentor and support junior team members

Skills

Routing & Switching

LAN/WAN troubleshooting

Routing protocols

VLAN

SD-WAN

Firewall basics

ITIL practices

24x7 shift

global teams

Education

CCNA

CCNP

Tools

Outlook

Job description

Job Summary :

Responsible for handling network operations, incident management, and ensuring SLA-driven delivery for LAN/WAN environments.

Key Responsibilities:

Handle tickets / service requests in SLA timelines Perform troubleshooting of network issues (LAN/WAN environments) Conduct root cause analysis (RCA) for incidents Ensure adherence to defined processes and operational guidelines Support installation, configuration, and migration activities Maintain maximum uptime as per SLA commitments Mentor and support junior team members [Network_L2 | Word] Additional Enrichment (from internal JDs & demand mails) To make it more complete and ready for hiring, typical expectations also include:

Technical Skills:

Routing & Switching (Cisco) LAN / WAN / WLAN troubleshooting Routing protocols: OSPF, BGP, EIGRP VLAN, STP, ACL, NAT SD-WAN (preferred) Firewall basics (Cisco / Palo Alto) Operational Scope Work in 24x7 / shift environment (if applicable) Follow ITIL practices (Incident / Change / Problem management) Work with global teams & vendors [Immediate...da/Chennai | Outlook], [Network Da...equirement | Outlook] Typical Qualification 4-7 years in Network Data domain Certification: CCNA (mandatory), CCNP (preferred) Experience in enterprise network support (NOC / Operations)