We are looking for an experienced Mobile Device Management / Infrastructure Implementation Engineer with strong expertise in managing, deploying, configuring, and supporting enterprise and industrial devices across IT/OT environments.
The candidate will be responsible for implementing and supporting mobile devices, tablets, scanners, printers, IPCs, Windows IoT and Android devices, along with associated device management, networking, security, and infrastructure solutions.
Key Responsibilities
- Support, implement, test, and deploy infrastructure and mobile device management solutions.
- Manage enterprise and industrial devices including Android tablets/mobile devices, scanners, printers, IPCs, and other peripherals.
- Configure and maintain devices across development and production environments.
- Manage device policies, application deployment, remote control, compliance, enrollment, configuration, and security policies through MDM/UEM platforms.
- Support device rollout, refresh, upgrade, migration, and modernization activities across multiple sites.
- Troubleshoot device, OS, application, connectivity, and infrastructure-related issues.
- Work closely with IT Infrastructure, OT, Production, Cybersecurity, Architecture, Cloud, Logistics IT, and external vendors.
- Support industrial WLAN/Wi-Fi, VLAN, roaming, authentication, and RF-related activities.
- Ensure devices and infrastructure comply with technical, security, performance, and operational requirements.
- Prepare and maintain technical documentation, change records, SOPs, work instructions, operational handover documents, and training materials.
- Follow Change Management and Release Management processes for deployments and infrastructure changes.
- Support infrastructure automation and basic scripting / Infrastructure as Code / version control activities.
- Perform basic infrastructure and device performance testing, analyze results, and report issues.
- Coordinate with specialized support teams for smooth post-deployment handover.
Required Skills
- 6 to 9 years of experience in Mobile Device Management, Endpoint Management, Infrastructure Engineering, or related areas.
- Strong hands‑on experience with MDM/UEM platforms such as Microsoft Intune, VMware Workspace ONE, Ivanti, SOTI, MobileIron, or similar platforms.
- Strong understanding of Android Enterprise and Windows / Windows IoT environments.
- Experience with device enrollment, configuration profiles, policies, compliance, application deployment, remote management, and troubleshooting.
- Experience managing enterprise mobile devices such as tablets, handheld scanners, rugged devices, printers, and industrial devices.
- Good understanding of WLAN/Wi-Fi, VLAN, roaming, authentication, TCP/IP, and RF fundamentals.
- Exposure to IT/OT or industrial/factory environments is preferred.
- Understanding of endpoint/infrastructure security and compliance.
- Knowledge of PowerShell, scripting, automation, Git/version control, or Infrastructure as Code is an advantage.
- Experience with change management, release management, deployment, rollout, and operational handover.
- Strong troubleshooting, documentation, communication, and stakeholder‑management skills.
Preferred Candidate Profile
Candidates from the following backgrounds are preferred:
Mobile Device Management Engineer | MDM Engineer | UEM Engineer | Endpoint Management Engineer | Intune Engineer | Workspace ONE Engineer | SOTI Engineer | Device Management Engineer | Infrastructure Engineer | IT Infrastructure Engineer | IT/OT Engineer | Industrial IT Engineer