Mobile Device Management (MDM) Engineer

Zimetrics; Pune District; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

A leading IT services firm is looking for a Technical Recruitment Lead to manage Samsung Knox portals and deploy Android devices using MDM/EMM platforms. Candidates should have hands-on experience with the Samsung Knox ecosystem and enterprise MDM solutions, along with strong troubleshooting skills. This mid-senior level full-time role requires excellent communication and collaboration abilities. Join their team in Pune, India to drive talent across various levels.

Qualifications

• Hands-on experience with Samsung Knox ecosystem (Knox Manage, KME, Knox E-FOTA).
• Experience with at least one enterprise MDM platform such as Intune, Workspace ONE, or MobileIron.
• Strong troubleshooting and problem-solving skills.

Responsibilities

• Collaborate with business teams to gather technical requirements.
• Administer Samsung Knox portals and manage Android devices.
• Monitor device health and troubleshoot enrollment issues.
• Create and maintain comprehensive technical documentation.

Skills

Samsung Knox ecosystem

Intune

Workspace ONE

MobileIron

Device security

Troubleshooting

Technical documentation

Excellent communication

Tools

Samsung Knox Manage

Microsoft Intune

VMware Workspace ONE

MobileIron

Job description

Technical Recruitment Lead | HR Recruitment, Employee Relations | Driving Talent Across Entry to Enterprise Level |

Type : Full-time

Experience : 3-7 years

Key Responsibilities

• Collaborate closely with business teams and stakeholders to gather, analyze, and translate business requirements into technical solutions.
• Administer and manage Samsung Knox Manage, Knox E-FOTA, and Knox Mobile Enrollment (KME) portals.
• Configure, deploy, and manage Android (Samsung) devices using MDM / EMM platforms such as Microsoft Intune, VMware Workspace ONE, MobileIron, and Samsung Knox Manage.
• Oversee the complete device lifecycle, including device provisioning, policy enforcement, application deployment, updates, and decommissioning.
• Design, implement, and maintain MDM policies, security baselines, compliance rules, and configuration profiles.
• Integrate Samsung Knox and MDM solutions with enterprise systems such as Azure Active Directory (AAD), Google Enterprise, and corporate VPN solutions.
• Monitor device health and compliance, and proactively troubleshoot enrollment issues, configuration failures, and device-related incidents.
• Create and maintain comprehensive documentation including runbooks, SOPs, operational guides, and configuration documentation.
• Ensure adherence to security standards, compliance requirements, and organizational IT policies.

Required Skills & Qualifications

• Hands‑on experience with Samsung Knox ecosystem (Knox Manage, KME, Knox E‑FOTA).
• Experience with at least one enterprise MDM platform such as Intune, Workspace ONE, or MobileIron.
• Knowledge of device security, compliance policies, and mobile application management (MAM).
• Experience integrating MDM solutions with Azure AD, Google Enterprise, VPNs, and identity systems.
• Strong troubleshooting and problem‑solving skills.
• Ability to create clear technical documentation and SOPs.
• Excellent communication skills with the ability to collaborate with cross‑functional teams.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Information Technology and Advertising

Industries

IT Services and IT Consulting, Information Services, and Software Development