Sr. Business Analyst for \"Tablet Support, Mobile Device Management\"

Cognizant; Bengaluru; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Cognizant in Bengaluru is seeking an experienced Mobile Device Management engineer to manage enrollment, deployment, and depot inventory for our field and plant mobility fleet.

You will configure SOTI/SureMDM, handle APK packaging, certificate management, OS patches, and asset lifecycle planning while ensuring security timelines are met.

This role collaborates with infra teams and application groups to stage devices and maintain CMDB accuracy, contributing to reliable device readiness.

Qualifications

• 2+ years experience with enterprise Mobile Device Management (SOTI, SureMDM, Intune, or equivalent).
• Experience with device/asset inventory management and depot/logistics operations.
• Familiarity with application packaging (.apk) and certificate/profile management for mobile fleets.
• Understanding of vulnerability remediation timelines and CVSS scoring.
• Strong organizational skills for managing physical device stock and lifecycle planning.

Responsibilities

• Manage Mobile Device Management and enrollment via SOTI & SureMDM.
• Perform application management, including .apk wrapping and deployment to managed devices.
• Administer device feature controls, profiles, and certificate management.
• Update SSID configuration across devices per TGRC guidelines and frequency requirements.
• Perform OS and security patching for mobile devices as needed.
• Manage device/asset inventory and lifecycle, including annual replacement planning for out-of-warranty devices per Project procurement/shipping/staging processes.
• Maintain inventory/stock of mobile devices at depot locations and support device procurement/stock management.
• Perform asset reporting for CMDB updates and collaborate with Infra/Depot Services on device replacements and break-fix.
• Fix connectivity issues with collaboration with N/W team.
• Collaborate with application teams to stage/pre-load applications or OS settings prior to device deployment.
• Remediate cyber vulnerabilities on mobile devices per TGRC CVSS scoring, meeting critical (90-day) and internet-connected (24-hour) remediation timelines.

Skills

Mobile device management

Inventory management

APK packaging

Vulnerability remediation

Organization

Tools

SOTI / SureMDM

CMDB

Certificate/profile management tools

Depot inventory systems

Job description

Job Summary

This engineer manages mobile device enrollment, application deployment, and depot inventory/logistics for Project's field and plant mobility fleet, ensuring device readiness and lifecycle compliance.

Key Responsibilities

• Manage Mobile Device Management and enrollment via SOTI & SureMDM.
• Perform application management, including .apk wrapping and deployment to managed devices.
• Administer device feature controls, profiles, and certificate management.
• Update SSID configuration across devices per TGRC guidelines and frequency requirements.
• Perform OS and security patching for mobile devices as needed.
• Manage device/asset inventory and lifecycle, including annual replacement planning for out-of-warranty devices per Project procurement/shipping/staging processes.
• Maintain inventory/stock of mobile devices at depot locations and support device procurement/stock management.
• Perform asset reporting for CMDB updates and collaborate with Infra/Depot Services on device replacements and break-fix.
• Fix connectivity issues with collaboration with N/W team.
• Collaborate with application teams to stage/pre-load applications or OS settings prior to device deployment.
• Remediate cyber vulnerabilities on mobile devices per TGRC CVSS scoring, meeting critical (90-day) and internet-connected (24-hour) remediation timelines.

Required Qualifications & Skills

• 2+ years experience with enterprise Mobile Device Management (SOTI, SureMDM, Intune, or equivalent).
• Experience with device/asset inventory management and depot/logistics operations.
• Familiarity with application packaging (.apk) and certificate/profile management for mobile fleets.
• Understanding of vulnerability remediation timelines and CVSS scoring.
• Strong organizational skills for managing physical device stock and lifecycle planning.

Tools & Technologies

• SOTI / SureMDM
• CMDB
• Certificate/profile management tools
• Depot inventory systems