MNC Voice Process- Relocation to Pune/Bangalore

2COMS Consulting Pvt. Ltd.; Kolkata District; On-site; INR 682,000 - 833,000; Full time

Benefits offered by this job

Relocation Support Provided

Paid Professional Training

Career Growth Opportunities

Job summary

Zoho is hiring for a Customer Support Executive – International Voice Process, with relocation to Pune or Bangalore. Work from office is required, and Kolkata will host the interview location. The role offers a generous salary up to ₹5.75 LPA and full-time employment.

Join a leading Indian MNC and handle global customer interactions in a fast-paced environment, delivering exceptional service while meeting quality and productivity targets.

Qualifications

• Minimum 1 year of experience in International Voice Process.
• Graduate in any discipline (Mandatory).
• Excellent spoken and written English communication skills.

Responsibilities

• Handle inbound and outbound calls with international customers.
• Resolve customer queries related to products, services, billing, and technical support.
• Maintain accurate records of customer interactions.
• Meet quality, productivity, and customer satisfaction targets.
• Coordinate with internal teams for effective issue resolution.

Skills

Communication skills

Customer service

Problem-solving

Education

Graduate degree

Job description

MNC Voice Process- Relocation to Pune/Bangalore

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Job Description

Customer Support Executive – International Voice Process | Pune / Bangalore

Job Location: Pune / Bangalore (Relocation Required)
Interview Location: Kolkata

Industry: IT / BPO / International Customer Support

Job Type: Full-Time | Work From Office

Salary: Up to ₹5.75 LPA

Job Overview:

Join a leading Indian MNC and build your career in international customer support. We are looking for experienced professionals with strong communication skills to handle global customer interactions and deliver exceptional service in a fast-paced environment.

Key Responsibilities:

• Handle inbound and outbound calls with international customers
• Resolve customer queries related to products, services, billing, and technical support
• Maintain accurate records of customer interactions
• Meet quality, productivity, and customer satisfaction targets
• Coordinate with internal teams for effective issue resolution

Requirements

• Minimum 1 year of experience in International Voice Process
• Graduate in any discipline (Mandatory)
• Excellent spoken and written English communication skills
• Strong customer service and problem-solving abilities
• Candidates must be based in Kolkata and willing to relocate to Pune or Bangalore.
• Comfortable working from the office
• Salary up to ₹5.75 LPA
• Relocation Support Provided
• Paid Professional Training
• Opportunity to Work with a Leading Indian MNC
• Excellent Career Growth Opportunities
• Exposure to Global Customer Support Operations