MICE Specialist

MICE Wise; Tamil Nadu; On-site; INR 350,000 - 600,000; Full time

Job summary

MICE Wise is seeking a Travel Executive specialized in MICE with proven experience in international hotel banquet and room operations, plus travel booking. The role focuses on international hotel sourcing, negotiation, booking, guest handling, ticketing solutions, and delivering excellent client service.

The candidate will coordinate with visa and hotel teams to provide complete travel solutions, ensuring high service quality and accurate data management for corporate groups.

Qualifications

• Proven experience (2-5 years) in hospitality and customer handling.
• Experience in processing hotel, logistics & flight bookings.
• Excellent communication and corporate service skills.
• Strong attention to detail and problem-solving ability.
• Ability to manage multiple bookings and clients.

Responsibilities

• Handle international bulk room event space bookings.
• Provide quotes, fare constructions, and itinerary planning for corporate group travellers.
• Ensure accurate data entry and maintenance of client profiles and travel preferences.
• Manage email and call-based queries related to international travel bookings.
• Monitor fare changes and update clients on the best available travel deals.
• Maintain proper documentation and filing of tickets and travel-related correspondence.
• Work closely with the visa and hotel booking teams to offer complete travel solutions.
• Adhere to company policies and maintain service quality standards.

Skills

Communication skills

Customer handling

Attention to detail

Problem-solving

Multitasking

Job description

Job Type: Full-time, Permanent

Experience: 2-5 years

Job Summary:

We are looking for a MICE Travel Executive with exceptional experience in international hotel banquet and room operations, as well as travel booking. The ideal candidate will be responsible for handling international hotel sourcing, negotiation, booking, handling guests, providing ticketing solutions, and delivering excellent customer service to clients.

Key Responsibilities:

• Handle international Bulk Room event space bookings.
• Provide quotes, fare constructions, and itinerary planning for corporate group travellers
• Ensure accurate data entry and maintenance of client profiles and travel preferences.
• Manage email and call-based queries related to international travel bookings.
• Monitor fare changes and update clients on the best available travel deals.
• Maintain proper documentation and filing of tickets and travel-related correspondence.
• Work closely with the visa and hotel booking teams to offer complete travel solutions.
• Adhere to company policies and maintain service quality standards.

Requirements:

• Proven experience (2-5 years) in Hospitality and Customer handling.
• Knowledge of processing Hotel, logistics & flight bookings.
• Excellent communication and corporate service skills.
• Strong attention to detail and problem-solving ability.
• Ability to manage multiple bookings and clients

Preferred Skills:

Experience with group travel and corporate ticketing.

Understanding of global travel regulations