Mice Specialist

Mice Wise; Chennai District; On-site; INR 300,000 - 420,000; Full time

Job summary

Mice Wise is seeking a MICE Travel Executive with experience in international hotel banquet and room operations as well as travel bookings. You will handle international hotel sourcing, negotiation, booking, guest handling, ticketing solutions, and deliver excellent customer service to clients.

The ideal candidate will possess 2–5 years of hospitality and customer handling experience, with knowledge of hotel, logistics, and flight bookings, and strong communication skills.

Qualifications

• 2–5 years of hospitality and customer handling experience.
• Experience with hotel, logistics, and flight bookings.
• Excellent communication and corporate service skills.
• Strong attention to detail and problem-solving ability.
• Ability to manage multiple bookings and clients.

Responsibilities

• Handle international bulk room event space bookings.
• Provide quotes, fare constructions, and itinerary planning for corporate group travellers.
• Ensure accurate data entry and maintenance of client profiles and travel preferences.
• Manage email and call-based queries related to international travel bookings.
• Monitor fare changes and update clients on best available travel deals.
• Maintain documentation and filing of tickets and travel-related correspondence.
• Work with visa and hotel booking teams to offer complete travel solutions.
• Adhere to company policies and maintain service quality standards.

Skills

Hospitality experience

Customer handling

Hotel bookings

Flight bookings

Communication skills

Attention to detail

Multi-booking management

Group travel experience

Corporate ticketing

Job description

Job DescriptionJob Type: Full-time, Permanent Experience: 2–5 years Job Summary: We are looking for a MICE Travel Executive with exceptional experience in international hotel banquet and room operations, as well as travel booking. The ideal candidate will be responsible for handling international hotel sourcing, negotiation, booking, handling guests, providing ticketing solutions, and delivering excellent customer service to clients.

Key Responsibilities:

• Handle international Bulk Room event space bookings.
• Provide quotes, fare constructions, and itinerary planning for corporate group travellers
• Ensure accurate data entry and maintenance of client profiles and travel preferences.
• Manage email and call-based queries related to international travel bookings.
• Monitor fare changes and update clients on the best available travel deals.
• Maintain proper documentation and filing of tickets and travel-related correspondence.
• Work closely with the visa and hotel booking teams to offer complete travel solutions.
• Adhere to company policies and maintain service quality standards.

Requirements:

• Proven experience (2–5 years) in Hospitality and Customer handling.
• Knowledge of processing Hotel, logistics & flight bookings.
• Excellent communication and corporate service skills.
• Strong attention to detail and problem-solving ability.
• Ability to manage multiple bookings and clients

Preferred Skills:

• Experience with group travel and corporate ticketing.
• Understanding of global travel regulations