Merchant Acquisition Manager

Pluxee; Mumbai City; Hybrid; INR 1,000,000 - 1,800,000; Full time

Job summary

Pluxee is seeking a Merchant Field Sales Manager to lead the field sales team responsible for acquiring, developing, and retaining large and strategic merchants within the Pluxee network. The role covers Hunters, Farmers, and Funter profiles, ensuring robust coverage and performance discipline across large accounts, in a B2B2C context.

You will drive national sales plans, partner with Marketing, Legal, Onboarding and Product to ensure contract feasibility and merchant success, and lead

Qualifications

• Bachelor’s or Master’s in Business, Marketing, or Sales.
• 7+ years in commercial or partnership roles.
• 3+ years leading B2B field sales teams.
• Prior experience in merchant ecosystems, payments, SaaS, or digital platforms preferred.
• Strong command of Salesforce CRM for sales management.

Responsibilities

• Translate national merchant strategy into actionable field plans for large accounts.
• Lead and coach Field Sales Executives across Hunter, Farmer, and Funter roles.
• Collaborate with Marketing, Legal, Onboarding, and Product to enable merchant success.
• Represent field sales in national planning and go-to-market governance.
• Oversee Salesforce CRM usage, weekly reviews, forecasts, and territory alignment.

Skills

Salesforce CRM

Strategic selling

Pipeline management

Executive stakeholder engagement

People leadership

MS 365

English fluency

Cross-functional

Education

Bachelor/Master in Business or related

Tools

Salesforce CRM

Excel

PowerPoint

Outlook

Teams

Job description

At Pluxee, we shape the world of employee benefits and engagement by bringing to life a personalized and sustainable employee experience, at work and beyond.

Permanent Regular

Job Description

The Merchant Field Sales Manager leads the field sales team responsible for acquiring, developing, and retaining large and strategic merchants within the Pluxee network. The role manages Hunters, Farmers, and Funters across both Large and Strategic Account segments, ensuring comprehensive commercial coverage, performance discipline, and strong ecosystem contribution. Operating in a B2B2C context, the Field Sales Manager is responsible for building and maintaining a robust acceptance network that enhances consumer benefit usage, supports national growth objectives, and reflects Pluxee’s digital-first, employee-centric strategy.

YOUR NEXT CHALLENGE Responsibilities

1. Commercial Strategy and Execution Translate national merchant strategy into field sales execution plans tailored to large and strategic accounts Define sales targets, coverage models, and territory plans across Hunter, Farmer, and Funter profiles Ensure balanced commercial focus between new acquisition, retention, and development of key accounts Monitor pipeline health, performance indicators, and field execution quality using Salesforce CRM Support strategic segmentation, pricing inputs, and tender documentation when relevant
2. Team Leadership and Performance Management Lead and coach a team of Field Sales Executives segmented by account type (Large, Strategic) and role (Hunter, Farmer, Funter) Set performance goals and implement regular tracking, feedback, and coaching rhythms Drive a culture of commercial accountability, value selling, and customer-centric behavior Facilitate recruitment, onboarding, and continuous upskilling of field sales talent Conduct joint visits and field coaching to support deal progression and relationship building
3. Ecosystem Enablement and Stakeholder Collaboration Work closely with Merchant Marketing to deliver co-branded campaigns and visibility programs Collaborate with Legal, Onboarding, and Product teams to ensure contract feasibility and merchant success Participate in cross-functional initiatives to improve the merchant journey and ecosystem design
4. Represent field sales insights in national commercial planning and go-to-market governance
5. Sales Operations and Governance Ensure disciplined use of Salesforce CRM for all pipeline, performance, and reporting activities Lead weekly performance reviews, forecasting sessions, and territory alignment reviews Support budget and resource planning for field sales activities, campaigns, and enablement tools Ensure compliance with legal, fiscal, and operational standards in all merchant-facing interactions

YOU ARE A MATCH IF…

Education: Bachelor’s or Master’s degree in Business, Marketing, Sales, or related discipline Work Experience: 7+ years of experience in commercial or partnership management roles 3+ years of experience in leading B2B field sales teams, preferably across segmented account structures Prior experience in merchant ecosystems, payments, SaaS, or digital platforms is highly preferred Skills & Certifications: Strong command of Salesforce CRM for sales management and team coaching Expertise in strategic selling, pipeline management, and executive-level stakeholder engagement Proficient in Microsoft 365 (Excel, PowerPoint, Outlook, Teams) Languages: For global, regional, or area roles, fluency in English is required. Additional languages such as French, Spanish, Portuguese, or other relevant languages are an advantage. For local country leadership and management roles, fluency in the local language and English is required. For local individual contributor roles, fluency in the local language is required. English is considered an advantage as it supports communication, learning, and collaboration in a multinational context. Working Conditions: For global, regional, or area roles: Hybrid working patterns depending on the host country policies. Collaboration across different countries, functions, and time zones. Travel may be required depending on business needs. For local roles: Hybrid working environment depending on local policies. Collaboration with local business teams and relevant regional or global stakeholders. Occasional travel may be required depending on business needs. Competencies: Sales Strategy Execution Salesforce CRM Governance Segmented Sales Leadership (new) Field Sales Performance Management Stakeholder and Ecosystem Coordination People Leadership Strategic Thinking Customer and Consumer Orientation Accountability and Ownership Collaboration

Why join Pluxee?

Join an inclusive team

Work at the heart of the community alongside 5,000 experts across 29 countries - we embrace diversity and value uniqueness, fostering a workplace where everyone can thrive.

Turn inspiration into possibility

Get space to try new ideas, experiment and move the world of work forward as you bring new digital experiences - and moments of connection - to millions of people.

Make a positive impact

Touch millions of lives and create meaningful change for people and the world we share, supporting our commitments to diversity, sustainability, and local economies.

Grow with us

Get support you need to take meaningful steps in your career, whether you’re performing your work/life balance or learning new skills.