Merchant Acquisition Manager

Pluxee; Mumbai; Hybrid; INR 1,800,000 - 2,400,000; Full time

Job summary

Pluxee is hiring a Merchant Field Sales Manager in Mumbai. You will lead a field sales team tasked with acquiring, developing, and retaining large and strategic merchants within the Pluxee network, with a focus on hybrids work patterns and cross-functional collaboration.

You will manage Hunters, Farmers, and Funters across Large and Strategic accounts, driving strategic execution, performance management, and ecosystem partnerships in a B2B2C context.

Qualifications

• Education: Bachelor’s or Master’s in Business, Marketing, Sales or related discipline.
• Experience: 7+ years in commercial or partnership roles; 3+ years leading B2B field sales teams.
• Preferred: experience in merchant ecosystems, payments, SaaS, or digital platforms.

Responsibilities

• Develop and translate national merchant strategy into field plans for large and strategic accounts.
• Lead and coach field sales executives by account type and role; drive coaching rhythms.
• Collaborate with Merchant Marketing, Legal, Onboarding and Product teams to ensure merchant success.
• Represent field sales insights in national commercial planning and go-to-market governance.
• Use Salesforce CRM for pipeline, performance tracking, and reporting; conduct weekly reviews and forecasting.

Skills

Sales Strategy Execution

SalesforceCRM Governance

Segmented Sales Leadership

Field Sales Performance Management

People Leadership

Strategic Thinking

Customer and Consumer Orientation

Accountability and Ownership

Collaboration

Education

Bachelor’s/Master’s in Business, Marketing, Sales

Tools

Salesforce CRM

Job description

## Merchant Acquisition ManagerSolliciteren: Hybride: Mumbai: Full time: Vandaag geplaatst: R5906**At Pluxee, we shape the world of employee benefits and engagement by bringing to life a personalized and sustainable employee experience, at work and beyond.**Permanent Regular **Job Description:**The Merchant Field Sales Manager leads the field sales team responsible for acquiring, developing, and retaining large and strategic merchants within the Pluxee network. The role manages Hunters, Farmers, and Funters across both Large and Strategic Account segments, ensuring comprehensive commercial coverage, performance discipline, and strong ecosystem contribution. Operating in a B2B2C context, the Field Sales Manager is responsible for building and maintaining a robust acceptance network that enhances consumer benefit usage, supports national growth objectives, and reflects Pluxee’s digital-first, employee-centric strategy.YOUR NEXT CHALLENGEResponsibilities:1. Commercial Strategy and ExecutionTranslate national merchant strategy into field sales execution plans tailored to large and strategic accountsDefine sales targets, coverage models, and territory plans across Hunter, Farmer, and Funter profilesEnsure balanced commercial focus between new acquisition, retention, and development of key accountsMonitor pipeline health, performance indicators, and field execution quality using Salesforce CRMSupport strategic segmentation, pricing inputs, and tender documentation when relevant2. Team Leadership and Performance ManagementLead and coach a team of Field Sales Executives segmented by account type (Large, Strategic) and role (Hunter, Farmer, Funter)Set performance goals and implement regular tracking, feedback, and coaching rhythmsDrive a culture of commercial accountability, value selling, and customer-centric behaviorFacilitate recruitment, onboarding, and continuous upskilling of field sales talentConduct joint visits and field coaching to support deal progression and relationship building3. Ecosystem Enablement and Stakeholder CollaborationWork closely with Merchant Marketing to deliver co-branded campaigns and visibility programsCollaborate with Legal, Onboarding, and Product teams to ensure contract feasibility and merchant successParticipate in cross-functional initiatives to improve the merchant journey and ecosystem design4. Represent field sales insights in national commercial planning and go-to-market governance5. Sales Operations and GovernanceEnsure disciplined use of Salesforce CRM for all pipeline, performance, and reporting activitiesLead weekly performance reviews, forecasting sessions, and territory alignment reviewsSupport budget and resource planning for field sales activities, campaigns, and enablement toolsEnsure compliance with legal, fiscal, and operational standards in all merchant-facing interactionsYOU ARE A MATCH IF...Education:Bachelor’s or Master’s degree in Business, Marketing, Sales, or related disciplineWork Experience:7+ years of experience in commercial or partnership management roles3+ years of experience in leading B2B field sales teams, preferably across segmented account structuresPrior experience in merchant ecosystems, payments, SaaS, or digital platforms is highly preferredSkills & Certifications:Strong command of Salesforce CRM for sales management and team coachingExpertise in strategic selling, pipeline management, and executive-level stakeholder engagementProficient in Microsoft 365 (Excel, PowerPoint, Outlook, Teams)Languages:For global, regional, or area roles, fluency in English is required. Additional languages such as French, Spanish, Portuguese, or other relevant languages are an advantage.For local country leadership and management roles, fluency in the local language and English is required.For local individual contributor roles, fluency in the local language is required. English is considered an advantage as it supports communication, learning, and collaboration in a multinational context.Working Conditions:For global, regional, or area roles:Hybrid working patterns depending on the host country policies. Collaboration across different countries, functions, and time zones. Travel may be required depending on business needs.For local roles:Hybrid working environment depending on local policies. Collaboration with local business teams and relevant regional or global stakeholders. Occasional travel may be required depending on business needs.Competencies:Sales Strategy ExecutionSalesforce CRM GovernanceSegmented Sales Leadership (new)Field Sales Performance ManagementStakeholder and Ecosystem CoordinationPeople LeadershipStrategic ThinkingCustomer and Consumer OrientationAccountability and OwnershipCollaboration **Why join Pluxee?** **Join an inclusive team**Work at the heart of the community alongside 5,000 experts across 29 countries - we embrace diversity and value uniqueness, fostering a workplace where everyone can thrive.**Turn inspiration into possibility**Get space to try new ideas, experiment and move the world of work forward as you bring new digital experiences - and moments of connection - to millions of people.**Make a positive impact**Touch millions of lives and create meaningful change for people and the world we share, supporting our commitments to diversity, sustainability, and local economies.**Grow with us**Get support you need to take meaningful steps in your career, whether you're performing your work/life balance or learning new skills.