Medical Receptionist

Medicool Hospital; Pimpri-Chinchwad; On-site; INR 112,000 - 167,000; Full time

Job summary

Medicoool Hospital in Pimpri-Chinchwad invites applications for a Hospital Receptionist who will be the first point of contact for patients and visitors. You will handle calls, registrations, scheduling, and guide patients through departments with a focus on courtesy and accuracy.

The role requires good communication skills, a pleasant personality, and the ability to manage multiple tasks in a busy hospital reception. Experience preferred; freshers with strong communication are welcome.

Qualifications

• Good verbal communication and interpersonal skills.
• Pleasant personality with a polite and patient-friendly attitude.
• Basic computer knowledge and familiarity with MS Office.
• Good organisational and multitasking abilities.
• Ability to handle patients and visitors calmly, including during busy hours.
• Professional appearance and a responsible approach to work.
• Knowledge of English and Hindi; Marathi communication skills will be an added advantage.

Responsibilities

• Welcome and assist patients, visitors and their attendants at the hospital reception.
• Handle incoming phone calls and respond to patient enquiries.
• Register new patients and maintain accurate patient information.
• Schedule appointments and coordinate with doctors and medical staff.
• Manage patient flow and guide visitors to the appropriate departments.
• Maintain appointment records, patient files and other reception-related documentation.
• Coordinate with billing, nursing and other hospital departments whenever required.
• Assist patients with basic information regarding consultations, timings and hospital services.
• Handle administrative and front-desk activities efficiently.
• Maintain confidentiality of patient information and hospital records.

Skills

Verbal communication

Interpersonal skills

Polite & patient-friendly attitude

MS Office

Organization

Multitasking

English & Hindi

Marathi language (advantage)

Tools

MS Office

Job description

Location: Hedgewar Path, Shri Swami Samartha Colony, Kalewadi, Pimpri-Chinchwad, Maharashtra 411017

Employment Type: Full-Time

Salary: 10k to 15k monthly

Experience: 1 year or more

About the Role

Medicoool Hospital is looking for a friendly, well-organised and responsible Hospital Receptionist to join our team.

As the first point of contact for patients and visitors, you will play an important role in creating a positive hospital experience. We are looking for someone with good communication skills, a pleasant personality and the ability to handle patients and their queries with patience and professionalism.

Key Responsibilities

• Welcome and assist patients, visitors and their attendants at the hospital reception.
• Handle incoming phone calls and respond to patient enquiries.
• Register new patients and maintain accurate patient information.
• Schedule appointments and coordinate with doctors and medical staff.
• Manage patient flow and guide visitors to the appropriate departments.
• Maintain appointment records, patient files and other reception-related documentation.
• Coordinate with billing, nursing and other hospital departments whenever required.
• Assist patients with basic information regarding consultations, timings and hospital services.
• Handle administrative and front-desk activities efficiently.
• Maintain confidentiality of patient information and hospital records.

Skills & Qualifications

• Good verbal communication and interpersonal skills.
• Pleasant personality with a polite and patient-friendly attitude.
• Basic computer knowledge and familiarity with MS Office.
• Good organisational and multitasking abilities.
• Ability to handle patients and visitors calmly, including during busy hours.
• Professional appearance and a responsible approach to work.
• Knowledge of English and Hindi; Marathi communication skills will be an added advantage.

Experience & Education

• Previous experience as a receptionist, front desk executive or hospital receptionist will be preferred.
• Freshers with good communication skills and a willingness to learn are welcome to apply.

Why Join Medicoool Hospital?

• Work in a professional healthcare environment.
• Opportunity to develop your communication and administrative skills.
• Be part of a team committed to quality patient care.
• Learn and grow within the healthcare industry.

Join our team and make a difference in patient care!