Reception

Drlogy Technologies Pvt. Ltd.; Raipur; On-site; INR 201,000 - 246,000; Full time

Job summary

Shree Medishine Hospital in Raipur is seeking a Receptionist to warmly welcome patients and visitors, manage enquiries, and coordinate appointments at the front desk. You will guide patients to departments, maintain registrations, answer calls, and support smooth patient flow while upholding confidentiality.

The role emphasizes professional service, accuracy, and patient-centric care in a busy hospital environment. Prior experience in a reception or front-desk role is preferred.

Qualifications

• 1-3 years of experience.
• Graduate or 12th Pass education.
• All Gender applicants welcomed.

Responsibilities

• Welcome patients and visitors courteously.
• Register patients and verify demographic details.
• Schedule, confirm, reschedule, and cancel appointments.
• Answer telephone calls and direct to the appropriate department.
• Maintain registration records and patient flow.

Skills

Front Desk Operations

Hospital software

Communication

MS Office

Education

Graduate

12th Pass

Job description

Free to Apply Verified Employer Secure & Private No Hidden Charges

Job Requirements

Experience

1 - 3 Years Experience

Education

• Graduate
• 12th Pass

All Gender

Vacancy

1

Last Date to Apply

23, April 2027

Job Role

Work Location

Omega Medishine Hospital, New Rajendra Nagar, Amlidih, Raipur

Work Mode

Work From Office

Department

Reception

Role

Reception

Employment type

• Full time

Key Skills

• Front Desk Operations
• Hospital software
• Communication
• MS office

Preference Languages

Any Language

Job Description

The Receptionist is responsible for welcoming patients and visitors, managing enquiries, coordinating appointments, and directing individuals to the appropriate hospital departments. The involves maintaining registration details, answering telephone calls, supporting patient flow, and providing clear information about hospital services. The Receptionist serves as the first point of contact and helps ensure a professional, organized, and patient-friendly experience while maintaining confidentiality and accurate records.

• Welcome patients, visitors, and attendants courteously.
• Provide general information about hospital services, departments, and facilities.
• Register patients and verify demographic details according to hospital procedures.
• Schedule, confirm, reschedule, and cancel appointments as required.
• Manage incoming calls and direct them to the appropriate department.
• Guide patients to consultation rooms, diagnostic units, billing counters, and other areas.
• Maintain appointment schedules and registration records.
• Coordinate with doctors, nursing staff, and administrative departments.
• Provide information about doctor availability and consultation timings.
• Assist patients with registration forms and required documentation.
• Manage visitor enquiries and provide appropriate directions.
• Maintain an organized and professional reception area.
• Protect patient information and maintain confidentiality.
• Handle routine complaints politely and escalates unresolved issues.
• Support patient queue management and reduce unnecessary waiting.
• Coordinate with billing and insurance teams when registration-related assistance is required.
• Maintain daily records and reports as assigned.
• Follow hospital policies, safety procedures, and customer service standards.
• Assist elderly patients and individuals requiring additional support.
• Communicate urgent patient concerns to the appropriate clinical staff promptly.

Shree Medishine Hospital is a leading multi-speciality healthcare institution located in Raipur, Chhattisgarh, dedicated to delivering high-quality, affordable, and patient-centric healthcare services. The hospital combines advanced medical technology with experienced healthcare professionals to provide comprehensive treatment across multiple specialties under one roof.

Established with the vision of making modern healthcare accessible to the community, Shree Medishine Hospital focuses on clinical excellence, compassionate care, and patient safety. The hospital is committed to providing personalized treatment plans and ensuring the best possible outcomes for patients through evidence-based medical practices.

Our Vision

To become a trusted center of excellence in healthcare by delivering advanced medical services with compassion, integrity, and innovation.

Our Mission

• To provide quality and affordable healthcare services.
• To ensure patient-centered and compassionate care.
• To adopt advanced medical technologies and treatment methods.
• To maintain the highest standards of ethics and patient safety.
• To contribute positively to the health and well-being of the community.

Centers of Excellence

Shree Medishine Hospital offers specialized healthcare services in various disciplines, including:

• Orthopedics and Joint Replacement Surgery
• Cardiology and Cardiac Care
• Obstetrics and Gynecology
• General and Laparoscopic Surgery
• ENT (Ear, Nose and Throat)
• Critical Care and Intensive Care Services
• Emergency and Trauma Care

Advanced Healthcare Infrastructure

The hospital is equipped with modern medical facilities and advanced technologies, including:

• Robotic Arm-Assisted Surgery
• Navigation-Assisted Joint Replacement Surgery
• Modern Operation Theatres
• Intensive Care Units (ICU)
• Diagnostic and Imaging Facilities
• Pharmacy Services

Why Choose Shree Medishine Hospital?

• Experienced team of doctors and healthcare professionals
• Advanced medical technology and infrastructure
• Comprehensive multi-speciality care under one roof
• Personalized treatment and patient-focused services
• 24×7 emergency and critical care support
• Commitment to quality, safety, and excellence

Our Commitment

At Shree Medishine Hospital, we believe that healthcare is not only about treating diseases but also about improving lives through compassion, trust, and innovation. We remain committed to providing exceptional healthcare services and creating healthier communities for generations to come.