Hiring | Assistant – Operations (Front Desk)

2COMS Consulting Pvt. Ltd.; Pune District; On-site; INR 254,000 - 304,000; Full time

Job summary

2COMS Consulting Pvt. Ltd. is seeking a Front Desk Assistant to manage reception, assist patients, and ensure smooth front desk operations in Pune.

The role focuses on welcoming visitors, handling calls, and guiding people to the right departments. A graduate with 1–3 years of related experience is preferred, and a patient-friendly approach is essential. Responsibilities include maintaining records, delivering basic information on services, and coordinating with staff to respond to inquiries

Qualifications

• Graduate in any discipline.
• 1–3 years of experience in reception, front desk, or customer service; freshers may apply.
• Good communication and interpersonal skills.
• Basic computer knowledge and documentation skills.
• Professional attitude and a patient-friendly approach.

Responsibilities

• Greet and assist patients, visitors, and attendants.
• Handle reception activities and incoming calls.
• Guide visitors to the appropriate departments.
• Provide basic information about hospital services.
• Maintain visitor records and documentation.
• Coordinate with hospital staff and handle queries professionally.
• Ensure the reception area remains organized.

Skills

Communication skills

Interpersonal skills

Customer service

Professional attitude

Education

Any Graduate

Job description

Job Description

Job Description – Assistant – Operations (Front Desk)

Location: Pune, Maharashtra

Department: Non-Clinical – Operations

Experience: 1–3 Years

Qualification: Any Graduate

Salary: Up to ₹25,000 per month

Employment Type: Full-Time

Job Summary

We are looking for a customer-oriented Front Desk Assistant to manage reception activities, assist patients and visitors, and ensure smooth front desk operations.

Key Responsibilities

Greet and assist patients, visitors, and attendants.

Handle reception activities and incoming calls.

Guide visitors to the appropriate departments.

Provide basic information about hospital services.

Maintain visitor records and documentation.

Coordinate with hospital staff and handle queries professionally.

Ensure the reception area remains organized.

Requirements

Graduate in any discipline.

1–3 years of experience in reception, front desk, or customer service; freshers may apply.

Good communication and interpersonal skills.

Basic computer knowledge and documentation skills.

Professional attitude and a patient-friendly approach.,