Marketing Executive ( Sales Support)

Sisco Research Laboratories (SRL); Mumbai; On-site; INR 350,000 - 550,000; Full time

Job summary

Sisco Research Laboratories (SRL) in Mumbai seeks a Marketing Executive (Sales Support) to handle customer inquiries, prepare quotations, and coordinate with Sales Officers and internal teams to ensure timely order conversion.

This role requires a science or commerce degree, strong communication, expertise in MS Office and ERP systems, and the ability to work across functions to support pricing, documentation, and incentive schemes.

Qualifications

• Bachelor's degree in science or commerce.
• Minimum 23 years of experience in sales coordination or customer service in chemical, laboratory, pharmaceutical, or life science industry.
• Strong customer communication and coordination skills.
• Experience in quotation preparation and commercial documentation.

Responsibilities

• Handle customer enquiries and prepare quotations in coordination with the sales team.
• Coordinate with Sales Officers, Business Managers, and distributors for pricing, product information, and order follow-up.
• Manage and administer sales incentive schemes, maintaining records and performance reports.
• Coordinate with Regulatory and QC for technical and commercial requirements, if any.
• Maintain inquiry, quotation and scheme performance activity.
• Ensure timely response to customer requests and effective communication with stakeholders.

Skills

Customer communication

Coordination

Quotation preparation

Commercial documentation

MS Office

ERP systems

Analytical, organizational, time mgmt

Cross-functional collaboration

Education

Bachelor's degree in science or commerce

Tools

MS Office

ERP systems

Job description

Job Summary
The Marketing Executive (Sales Support) will be responsible for handling customer inquiries, preparing quotations, coordinating with Sales Officers and internal departments, managing sales incentive programs, and providing commercial support to ensure timely customer service and order conversion.

Key Responsibilities

Handle customer enquiries and prepare quotations in coordination with the sales team.
Coordinate with Sales Officers, Business Managers, and distributors for pricing, product information, and order follow-up.
Manage and administer sales incentive schemes, maintaining records and performance reports.
Coordinate with Regulatory and QC for technical and commercial requirements, if any.
Maintain inquiry, quotation and scheme performance activity.
Ensure timely response to customer requests and effective communication with stakeholders.

Qualification
Bachelor's degree in science or commerce.

Experience

23 years of experience in sales coordination or customer service, preferably in the chemical, laboratory, pharmaceutical, or life science industry.

Required Skills
Strong customer communication and coordination skills
Experience in quotation preparation and commercial documentation
Proficiency in MS Office and ERP systems
Good analytical, organizational, and time management skills
Ability to work collaboratively with Sales, Marketing, and cross-functional teams