Manager - Store Manager

Vodafoneidea; Bengaluru; Presencial; INR 450.000 - 650.000; Jornada completa

Descripción de la vacante

Vodafoneidea in Bangalore seeks a Store Manager to oversee retail operations, ensure stock availability, and maintain store processes. You will drive profitability, manage shrinkage, and improve customer satisfaction for walk-in clients.

Ideal candidates have 2–3 years in retail, with proven store management and CRM skills, and will lead the team to optimize displays and stock control while adhering to company norms.

Formación

• Graduate with P&L management skills.
• 2-3 years of work experience in Retail Industry.
• Store Management & Customer Relationship Management.

Responsabilidades

• Monitor and ensure quality of acquisition through store.
• Increase revenue per footfall by aiding customers’ purchase decisions.
• Achieve profitability targets for the store.
• Minimize losses from pilferage and shrinkage.
• Manage churn and ensure customer satisfaction for walk-in customers.
• Ensure placement of pop-ups and product displays at store and resolve store-specific issues within timelines.
• Coach and train Store Executives and ensure employee retention and motivation.

Conocimientos

Store Management

Customer Relationship Management

P&L Management

Retail Operations

Team Leadership

Educación

Graduate with P&L Management

Descripción del empleo

Job Description:

Role

Store Manager

Function / Department

Retail

Location

Bangalore

Job Purpose

Responsible for adherence to store processes in terms of documentation and systems. Maintain availability of stock at the store while adhering to norms

Core Competencies, Knowledge, Experience

• Monitoring and ensure quality of acquisition through store
• Increasing revenue per footfall by aiding customers’ purchase decisions
• Achieving profitability (Return on investment) targets for the store
• Minimizing losses from pilferage (wastage) and shrinkage (unidentified losses)
• Managing churn and achieve customer satisfaction for walk-in customers
• Ensure appropriate placement of pop-ups and product displays at store and I resolve store-specific issues within specific timelines
• Coach & train Store Executives and ensure employee-retention and motivation levels are high through regular reviews and performance streamlining of both on-roll and associate employees

Must have technical / professional qualifications

• Graduate with P&L Management skills.
• 2-3 years of work experience in Retail Industry
• Store Management & Customer Relationship Management