Store Manager

Vodafone Idea Limited; New Delhi; On-site; INR 350,000 - 650,000; Full time

Job summary

Vodafone Idea Limited is seeking a Store Manager to oversee daily store operations, ensure stock availability, and drive sales performance at the Delhi location.

The ideal candidate has 2–3 years in retail, demonstrates P&L awareness, and can coach Store Executives while maintaining customer satisfaction and display standards.

Qualifications

• Graduate with P&L management skills.
• 2–3 years of work experience in retail industry.
• Store management experience.

Responsibilities

• Monitor and ensure quality of acquisition through store.
• Increase revenue per footfall by guiding customers’ purchases.
• Achieve profitability targets for the store.
• Minimize losses from pilferage and shrinkage.
• Manage churn and achieve walk-in customer satisfaction.
• Coach and train Store Executives and drive retention and performance.

Skills

Retail management

P&L management

Customer service

Store operations

Education

Graduate

Job description

Job Purpose

Responsible for adherence to store processes in terms of documentation and systems. Maintain availability of stock at the store while adhering to norms

Core Competencies, Knowledge, Experience

• Monitoring and ensure quality of acquisition through store
• Increasing revenue per footfall by aiding customers purchase decisions
• Achieving profitability (Return on investment) targets for the store
• Minimizing losses from pilferage (wastage) and shrinkage (unidentified losses)
• Managing churn and achieve customer satisfaction for walk-in customers
• Ensure appropriate placement of pop-ups and product displays at store and I resolve store-specific issues within specific timelines
• Coach & train Store Executives and ensure employee-retention and motivation levels are high through regular reviews and performance streamlining of both on-roll and associate employees

Must have technical / professional qualifications

• Graduate with P&L Management skills.
• 2-3 years of work experience in Retail Industry
• Store Management