Manager/Senior Manager - HRO Transformation Lead

Golden Opportunities; Mumbai, Thane, Bengaluru; On-site; INR 5,000,000 - 7,000,000; Full time

Job summary

Golden Opportunities is seeking an accomplished HRO Transformation Leader to drive strategic programs across global clients. You will lead cross-functional teams, champion automation initiatives, and deliver measurable business outcomes in payroll, benefits, and workforce services.

The role requires deep HRO domain knowledge, executive communication, and experience with Workday, SAP SuccessFactors, Oracle HCM, or similar platforms. Open to global timing and travel as needed.

Qualifications

• 10+ years in HRO transformation
• Experience leading large-scale transformation programs
• Experience with global clients and cross-functional initiatives
• Lean / Six Sigma methodologies
• Automation & AI adoption
• Executive communication and presentation skills

Responsibilities

• Define and execute the HRO transformation roadmap aligned to business and client objectives.
• Identify opportunities for process simplification, standardization, digitization, and automation.
• Drive productivity, quality, compliance, and customer experience improvements across HRO operations.
• Build business cases and track benefits realization for transformation initiatives.
• Leverage understanding of end-to-end HRO processes including Payroll, Pensions & Benefits, Workforce Administration, Global Mobility & Relocation Assistance, Onboarding & Client Deployment Screening, and Learning & Development.
• Partner with operations teams to identify process maturity gaps and improvement opportunities.
• Establish best practices and operational excellence frameworks.
• Automation & Innovation: Lead automation and AI-led solutions including RPA, workflow automation, analytics, and GenAI initiatives.

Skills

HRO

HRO Transformation

RPA

Hyper automation

Process excellence

HRO Process

Agentic AI

GenAI

Education

Bachelor's degree

MBA or equivalent

Tools

Workday

ServiceNow

Oracle HCM

SAP SuccessFactors

Job description

Candidate Expectations

Total and Relevant work Experience

of 10+ Years in HRO Transformation Candidate Location - Anywhere in India

Education and Certification Qualification

Minimum 15 years education, Bachelors degree, MBA or equivalent from a reputed institution.

Detailed Job Description

Proven experience leading large-scale transformation programs with measurable business outcomes.

Demonstrated success stories in:

• Process reengineering
• Digital transformation
• Automation implementation Cost optimization
• Productivity improvement Service delivery enhancement

Experience working with global clients and leading cross-functional transformation initiatives. Strong HRO domain knowledge Lean / Six Sigma methodologies Automation & AI adoption Executive communication and presentation skills Experience with Workday, ServiceNow, Oracle HCM, SAPSuccessFactors, or similar HR platforms

Responsibilities:

• Define and execute the HRO transformation roadmap aligned to business and client objectives.
• Identify opportunities for process simplification, standardization, digitization, and automation.
• Drive productivity, quality, compliance, and customer experience improvements across HRO operations.
• Build business cases and track benefits realization for transformation initiatives.
• Leverage strong understanding of end-to-end HRO processes(preferably UK) including Payroll, Pensions & Benefits, Workforce Administration, Global Mobility & Relocation Assistance Service, Onboarding& Client Deployment Screening (TA), and Learning & Development(including L&D Admin, Non-L&D Event Management & Learning Vendor Management).
• Partner with operations teams to identify process maturity gaps and improvement opportunities.
• Establish best practices and operational excellence frameworks.
• Automation & Innovation: Lead implementation of automation and AI-led solutions including RPA, workflow automation, analytics, and GenAI initiatives.
• Collaborate with technology and business teams to deliver scalable transformation solutions.
• Foster a culture of innovation and continuous improvement.
• Engage with senior client stakeholders and leadership teams to shape and drive transformation agendas.
• Present transformation roadmaps, progress updates, and value realization outcomes.
• Influence stakeholders to drive adoption and sustainchange.
• Governance & Change Management: Work with the governance team to establish governancemechanisms to track transformation initiatives.
• Manage risks, dependencies, and transformation-related escalations.
• Lead change management, communication, training, andadoption activities.

Key Skills

HRO, \"HRO Transformation\", RPA, \"Hyper automation\", Process excellence, HRO Process, \"Agentic AI\", \"GenAI\"

Other Remarks:

Open to work in global timing

Documents Mandatory- Personal, Academic and professional