Manager/ Senior Manager - HRD

Imperative Business Ventures; Pune District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Imperative Business Ventures is seeking a dynamic Senior HR Lead to drive the HR function for our BPO and IT verticals in Pune. You will own the complete HR lifecycle, closing critical hiring mandates, and maintaining high operational standards across HR.

Responsibilities include leading end-to-end recruitment, building a high-performing team, implementing innovative sourcing strategies, and ensuring compliance and data-driven HR reporting.

Qualifications

• 5–8 years of HR leadership experience in BPO/IT industries.
• Proven track record in building high-performing recruitment teams.
• Strong stakeholder management and compliance experience.

Responsibilities

• Lead end-to-end recruitment for BPO and IT hiring across units.
• Drive hiring closures within defined TAT while ensuring quality.
• Build and mentor a high-performing recruitment team.
• Develop sourcing strategies including referrals, networking, and social hiring.
• Monitor dashboards, pipelines, and productivity; report MIS to management.
• Partner with leaders on workforce planning and manpower needs.
• Drive HR operations excellence, compliance, and process improvements.

Skills

Leadership

Stakeholder management

Bulk hiring

Lateral recruitment

Employee relations

HR operations

HRMS

ATS

Communication

Negotiation

Analytics

Reporting

Ownership

Accountability

Tools

HRMS

ATS

Job description

We are looking for a dynamic, result-oriented, and hands-on HR professional to lead our Human Resources function for our BPO and IT business verticals. The ideal candidate should possess strong leadership capabilities, excellent stakeholder management skills, and a proven track record of building high-performing recruitment teams while driving employee relations, administration, compliance, and HR operations.This role requires someone who can own the complete HR lifecycle, ensure timely closures of critical hiring mandates, and maintain high operational standards across all HR functions.

Key Responsibilities

• Required Skills & Competencies Strong leadership and people management skills. Excellent stakeholder management abilities. Proven expertise in bulk hiring and lateral recruitment. Strong understanding of Employee Relations and HR Operations. Hands-on experience with HRMS and Applicant Tracking Systems. Excellent communication and negotiation skills. Ability to work in a fast-paced, target-driven environment. Strong analytical and reporting skills. High level of ownership, accountability, and execution excellence.

Requirements

• Talent Acquisition & Workforce Planning Lead and manage end-to-end recruitment for BPO and IT hiring across multiple business units. Drive hiring closures within defined TAT while maintaining quality of hire. Build and lead a high-performing recruitment team to consistently achieve hiring targets. Develop innovative sourcing strategies with a strong emphasis on: Employee Referral Programs Networking-based hiring Passive candidate engagement Social hiring initiatives Monitor recruitment dashboards, hiring metrics, pipeline health, and productivity. Partner with business leaders to understand workforce requirements and manpower planning. Team Leadership Lead, mentor, and develop Recruitment, Employee Relations, and Administration teams. Set KRAs/KPIs for team members and conduct regular performance reviews. Drive accountability, ownership, and continuous improvement within the HR team. Foster a collaborative and performance-driven culture. Employee Relations Act as the primary HR business partner for business leaders. Resolve employee grievances and disciplinary matters professionally. Promote employee engagement and a positive workplace culture. Drive retention initiatives and employee satisfaction programs. HR Operations & Compliance Ensure adherence to company policies, HR processes, and statutory compliance. Maintain 100% SLA adherence across all HR deliverables. Oversee onboarding, confirmations, documentation, attendance coordination, and employee lifecycle management. Ensure timely HR reporting and MIS for management review. Conduct regular audits to ensure compliance with internal policies and SOPs. Administration Supervise administrative operations supporting business continuity. Coordinate with internal stakeholders to ensure smooth day-to-day office administration. Monitor vendor coordination and facility management as required. Process Excellence Develop and implement HR best practices. Identify opportunities for automation and process improvements. Ensure HR processes are standardized and scalable. Drive data-driven decision-making through HR analytics.

Job Summary

Location

Pune

Job Type

Full-time

Experience

Senior (5-8 yrs)

Department

HR

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