Manager - Retail Store Operations

Vodafone Idea Limited; Maharashtra; On-site; INR 500,000 - 800,000; Full time

Job summary

A leading telecommunications company is seeking a Store Manager to oversee retail operations in Maharashtra. The role requires managing sales, providing excellent customer service, and ensuring store profitability. Candidates should possess a graduate degree and have 2-5 years of experience in retail management. Strong communication and team handling skills are essential for the position. This is an excellent opportunity for those looking to advance their career in the retail sector.

Qualifications

• 2-5 years of experience in a retail management role.

Responsibilities

• Responsible for sales acquisition and customer service.
• Manage store operations and staff.
• Ensure store profitability.

Skills

Good communication and convincing skills

Customer handling

Store handling

Team handling skills

Decision making and delivering results

Education

Graduate degree

Job description

Job Purpose

Overall responsibility for activities at a VIL store spanning customer service, store-level sales and revenue targets across all products (postpaid, prepaid).

Role

Store Manager Retail

Job Level / Designation

M1 / manager

Function / Department

Retail

Location

MAH

Key Result Areas/Accountabilities

• Sales acquisition
• Customer Service
• Store management
• People management
• Marketing
• Store profitability
• HSW

Core Competencies, Knowledge, Experience

• Good communication and convincing skills
• Customer handling
• Store handling
• Team handling skills
• Decision making and delivering results

Qualifications

• Graduate degree

Years Of Experience

2-5 years on role experience

Industries

• Telecom
• Retail

Direct Reports

All store staff