Manager - Retail Store Operations

Vodafone Idea Limited; Ahmedabad; On-site; INR 600,000 - 800,000; Full time

Job summary

A leading telecommunications provider is seeking a Store Manager in Gujarat. The role involves overseeing customer service, store sales, and managing store staff. Candidates should have 2-5 years of relevant experience and be graduates. Effective communication and team handling skills are essential. This position offers a chance to significantly impact store performance and customer satisfaction.

Qualifications

• 2-5 years of experience in a relevant managerial role.

Responsibilities

• Overall responsibility for activities at a VIL store.
• Ensure customer service and meet store-level sales targets.
• Manage store operations and profitability.

Skills

Good communication and convincing skills

Customer handling

Store handling

Team handling skills

Decision making and delivering results

Education

Graduate

Job description

Overview

Location: Candidate should be ready for anywhere in Gujarat

Role

Store Manager Retail

Job Level/ Designation

M1 /manager

Function / Department

Retail

Location

Candidate should be ready for anywhere in Gujarat

Job Purpose

Overall responsibility for activities at a VIL store spanning customer service, store-level sales and revenue targets across all products (postpaid, prepaid.)

Key Result Areas/Accountabilities

• Sales acquisition
• Customer Service
• Store management
• People management
• Marketing
• Store profitability
• HSW

Core Competencies, Knowledge, Experience

• Good communication and convincing skills
• Customer handling
• Store handling
• Team handling skills
• Decision making and delivering results

Must Have Technical / Professional Qualifications

• Graduate

Years Of Experience

• 2-5 years on role experience

Industries to look from

• Telecom
• Retail

Direct reports

All store staff