Manager - Retail Franchisee Operation

Vodafoneidea; Amritsar; On-site; INR 400,000 - 600,000; Full time

Job summary

Vodafoneidea in Amritsar seeks a Franchisee Lead (M1) in Retail to manage franchisee channels, drive customer service, store-level sales, and profitability at a VIL franchisee store.

The role emphasizes franchisee operations, inbound/outbound sales, and people leadership to ensure sustainable profitability and adherence to HSW standards.

Qualifications

• Graduate with 4-6 years of experience.

Responsibilities

• Franchisee handling
• Sales acquisition (in bound and out bound)
• Customer Service
• People management
• Franchisee profitability
• HSW

Skills

Franchisee management

Sales acquisition

Customer service

People management

Franchisee profitability

HSW

Education

Graduate degree

Job description

Job Description:

Role

Franchisee Lead

Job Level/ Designation

M1

Function / Department

Retail

Location

Amritsar

Job Purpose

Overall responsibility of managing franchisee channels and driving all activities at a VIL franchisee store spanning customer service, store-level sales, outbound sales and managing franchisee profitability.

Key Result: Areas/Accountabilities

• Franchisee handling
• Sales acquisition (in bound and out bound)
• Customer Service
• People management
• Franchisee profitability
• HSW

Core Competencies, Knowledge, Experience

Graduate with 4-6 years of experience.