Manager - IT

Regency Hospital Company; Kanpur; Vor Ort; INR 700.000 - 950.000; Vollzeit

Zusammenfassung

Regency Hospital Company is seeking an experienced IT support professional in Kanpur to manage hospital IT infrastructure, servers, networks, data security, and user assistance. You will handle hardware, software, and peripheral issues across Windows, Linux, and macOS environments, with on-site and remote support as needed.

The ideal candidate has 5+ years of IT experience in a hospital setting, familiarity with HIS/PACS, O365, and compliance requirements.

Qualifikationen

• Experience with core computer hardware and desktop peripherals.
• Proficient with Windows, Linux and macOS environments.
• LAN/WAN/WiFi/VPN setup and troubleshooting experience.
• Experience supporting hospital IT infrastructure and users.

Aufgaben

• Troubleshoots hardware and software issues.
• Responds to users queries locally or remotely.
• Sets up desktop hardware and peripherals.
• Provides technical support on-site or via remote access.
• Maintains logs of rendered support.
• Creates technical reports and manuals.

Kenntnisse

Hardware & peripherals

Troubleshooting

Windows/Linux/macOS

LAN/WAN/WiFi/VPN

Remote/On-site support

Tools

O365

PACS

HIS

Jobbeschreibung

Role & responsibilities

• Experience with core knowledge of computer hardware and all type of desktop printers, laptops etc. Working knowledge of the software Applications would also be required.


• Troubleshoots hardware and software issues.


• Experience with assembly and disassembly of the desktop/Laptop and maintenance


• Responds to users queries of local or remote hospital units.


• Ensure PC/Laptop hardware systems and equipment work correctly with computer software programs according to performance requirements and modify hardware as necessary to address errors and other concerns.


• Good working knowledge of LAN / WAN / Wifi / VPN setup and trouble shooting.


• Knowledge of Windows operating systems, computer software, and basic networking.


• Experience with Windows/Linux/Mac OS environments


• Provides support for users IP or Analog phone.


• Provides instructions or directly sets up desktop hardware.


• Records logs of rendered support


• Assisting users for installing applications and computer peripherals (Printer, Scanner).


• Providing technical support either by visiting on-site or through remote-access systems.


• Helping users with step-by-step instructions to resolve the issues.


• Creating technical reports and manuals.


• A strong capacity for problem-solving and critical thought.


• Able to work both independently and in a team.

Preferred candidate profile

• Experience in managing hospital IT infrastructure, including servers, networks, critical data, and security systems.


• Knowledge of HIS and systems such as PACS etc.


• Experience with O365 and Microsoft compliances.

Work Location: Kanpur

CTC: Best in Industry

Work Experience : 5 + Years