Job Title: Manager: HR & Admin
Company: Green Call Technology Pvt. Ltd. (www.GreenCall.in) – a software engineering and digital solutions company delivering web, mobile, ERP and HRIS platforms. GreenCall is NICSI‑empanelled (MeitY, Govt. of India) and also empanelled with HARTRON to deliver secure, government‑grade digital solutions.
Location: Noida / Vasudevpur Chaputa, Hajipur, Viahsali
Reporting to: Group HR Head
Role Purpose
Own end‑to‑end HR along with Administration, Facilities and Transportation, ensuring compliant HR operations, smooth employee experience, disciplined office administration, safe travel/transport, and strong vendor governance across office and client deployments.
Key Responsibilities
- HR Operations (End‑to‑End)
- Manage the employee lifecycle: hiring coordination, onboarding, documentation, confirmation, transfers, exits and F&F.
- Drive HR operations: employee master/HRIS hygiene, attendance & leave governance, letters, policies, grievances and discipline processes.
- Coordinate engagement and internal communication; support training and induction programs.
- Payroll & Statutory Compliance
- Validate monthly payroll inputs: attendance, leaves, incentives/allowances, reimbursements, joining/leaving data.
- Coordinate compliance (PF/ESI/PT and applicable labour law documentation), audits and inspections with vendors/consultants.
- Admin & Facilities Management
- Manage office administration: housekeeping, security, pantry, stationery, utility services, repairs & maintenance, AMCs and vendor SLAs.
- Oversee asset and inventory control: tagging, issue/return, audits (including IT and office assets where applicable).
- Ensure office readiness, hygiene, and employee support services.
- Transportation & Travel Management (Key Focus)
- Manage employee/local travel arrangements and vendor coordination (cab services, shift transport if applicable).
- Ensure safety and compliance: driver verification, vehicle fitness/insurance, SOPs for late‑night travel, incident reporting.
- Validate transport bills, optimise routes/usage, and control costs through SLA governance.
- MIS, Governance & Cost Control
- Publish monthly MIS: headcount, attrition, attendance, compliance status, admin/transport spends, vendor performance.
- Drive process discipline and continuous improvement across HR/Admin/Transport.
Key Deliverables / KPIs
- No delays in onboarding documentation and HR lifecycle processes.
- Accurate payroll inputs and compliance readiness.
- Facility readiness and high vendor SLA adherence.
- Safe, reliable transport/travel operations with cost optimisation.
Qualifications & Experience
- Graduate / MBA (HR preferred).
- 5–10 years experience in HR Ops + Admin/Facilities (IT/ITES/Tech or multi‑location environment preferred).
- Strong vendor management, documentation discipline, and Excel/MIS reporting.
- Experience handling employee transport/travel operations is a strong advantage.
Skills & Competencies
- High ownership, confidentiality, and execution discipline.
- Strong coordination with leadership, employees and vendors.
- Problem‑solving and calm escalation handling.
- Safety‑first mindset aligned to compliant operations.