Manager_Field Sales & Servicing

IndiaMART; Kamrup Metropolitan; On-site; INR 319,000 - 501,000; Full time

Benefits offered by this job

Weekly salary

Conveyance payout

Incentives

Career growth

Learning culture

Mediclaim

Job summary

IndiaMART is seeking a client servicing professional to champion relationships with our business clients across India. You will develop deep understanding of client needs and propose tailored solutions to support growth.

As an individual contributor, you will drive monthly retention and renewal targets while ensuring high levels of platform utilization and customer satisfaction through proactive engagement.

Responsibilities

• Conduct daily 3-5 in-person client meetings to ensure client satisfaction and platform utilization
• Maximize revenue through upselling and cross-selling
• Ensure systematic follow-up, time-bound closures and prompt resolution of complaints

Skills

Client meetings

Upselling

Cross-selling

Relationship building

Communication skills

Job description

As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth.

In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success.

Key Accountabilities:

• Conduct daily 3-5 in-person client meetings to ensure client satisfaction and platform utilization
• Maximize revenue through upselling and cross-selling
• Ensure systematic follow-up, time-bound closures and prompt resolution of complaints

Why Join IndiaMART: Joining IndiaMART means becoming a part of shaping the future of business. As a leader in the B2B marketplace, we are at the forefront of driving innovation and transformation in how businesses buyand sell.

• Weekly Salary: We are Indias first organization to introduce weekly payout of salaries to ensure better financial planning & stability for our employees.
• Weekly Conveyance Payout : Weekly conveyance payout based on face to face meetings with the clients.
• Attractive Incentives: Our incentive programs are designed to recognize and reward your hardwork, allowing you to earn more as you achieve more.
• Accelerated Career Growth: We offer a dynamic environment for rapid career growth. Many employees reach leadership roles within five years, with over 500 success stories.
• Learning Culture: Our I-LEAP program enables employees to learn while they work, offering attractive fee subsidiaries to each individual that they can use for their own learning &development.
• Mediclaim benefit: We have upto 2 lac amounting cashless facility free and no premium is recovered from the employee.