Manager-CSR (Corporate Social Responsibility)

Carrier; Gurugram District; On-site; INR 2,500,000 - 6,000,000; Full time

Job summary

Carrier India is seeking a Manager - CSR to lead and scale its CSR strategy and programs across sustainability, environment stewardship, and skill development in Gurugram. You will drive end-to-end implementation, partner management, and governance to ensure measurable outcomes aligned with national priorities and Carrier's purpose.

You will build strategic alliances with NGOs, training centers, and government bodies, while collaborating with internal teams for integrated program delivery and

Qualifications

• 8-12 years of CSR/sustainability/ESG experience.
• Experience with NGOs/government or development sector preferred.
• Strong communication and storytelling capabilities.

Responsibilities

• Lead CSR strategy and programmes across sustainability, environment stewardship and skill development.
• Drive end-to-end implementation with partner NGOs, institutions and government bodies.
• Develop strategic alliances with training centres, environmental orgs, NGOs and industry bodies.
• Ensure CSR governance, budgets, approvals and reporting compliance.
• Design employee engagement programmes and volunteer activities to boost participation.
• Collaborate with marketing and leadership to strengthen Carrier India's CSR narrative.

Skills

CSR strategy

Stakeholder management

Partnership building

Program delivery

Job description

Role: Manager - CSR (Corporate Social Responsibility), India

Location: Gurugram

Full/ Part-time: Full time

About Carrier:

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the centre of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

About the Role:

The Manager CSR will lead and scale Carrier Indias CSR strategy and programmes across sustainability, environment stewardship, and skill development, aligned to national priorities and Carriers global purpose of creating safe, sustainable, and intelligent climate solutions.

The role will be responsible for driving high-impact, measurable initiatives, building strategic partnerships, ensuring compliance with CSR regulations, and strengthening Carriers reputation as a responsible corporate citizen.

Role & Responsibilities:

1. CSR Strategy & Programme Leadership

• Design and execute Carrier Indias CSR roadmap across:
  • Sustainability & Environmental Impact (e.g., climate, air quality, circularity)
  • Skill Development (HVAC training, youth employability)
  • Community Development initiatives
• Translate global ESG priorities into India-relevant, high-impact programmes.
• Identify scalable flagship initiatives (e.g., education, green campuses, urban environmental impact)

2. Programme Execution & Impact Delivery

• Drive end-to-end implementation of CSR initiatives including:
  • Partner identification (NGOs, institutions, government bodies)
  • Programme design, rollout, and monitoring.
• Ensure measurable outcomes (beneficiaries trained, environmental impact metrics, community reach)
• Build impact frameworks and annual CSR reporting dashboards.

3. Partnerships & Ecosystem Building

• Develop strategic alliances with:
  • Skill development institutions and technical training centers
  • Environmental and sustainability organizations
  • Industry bodies, NGOs, and CSR implementation partners
• Collaborate with internal teams (marketing, HR, operations) for integrated Programme delivery.

4. Compliance, Governance & Reporting

• Ensure full adherence to Companies Act CSR regulations and internal governance frameworks.
• Manage CSR budgets, approvals, and utilization tracking.
• Lead annual CSR reporting, board updates, and disclosures.
• Maintain documentation, impact assessment reports, and audits.

5. Employee Engagement & Volunteerism

• Design employee engagement programmes linked to CSR initiatives.
• Drive participation in:
  • Volunteer activities
  • Sustainability campaigns
• Build a strong culture of purpose-led engagement across Carrier India

6. Brand, Communication & Advocacy

• Work closely with marketing/communications to:
  • Build Carrier Indias CSR narrative.
  • Showcase impact stories (internal & external platforms)
• Support leadership positioning in sustainability and social impact forums.
• Strengthening brand equity through purpose-driven storytelling

Key Success Metrics (KPIs)

• Scale and impact of CSR programmes (beneficiaries, reach, outcomes)
• Measurable environmental and social impact delivered.
• Compliance and audit adherence (100%)
• Strength and number of strategic partnerships
• Employee participation in CSR initiatives
• External recognition / visibility (awards, media, industry platforms)

Ideal Candidate Profile Experience

• 8-12 years of experience in CSR / sustainability / ESG roles
• Prior experience in driving community programmes, skill development, or environmental initiatives
• Experience working with NGOs, government or development sector preferred.

Skills & Capabilities

• Strong understanding of CSR regulations and ESG frameworks
• Programme management and impact measurement expertise.
• Stakeholder management and partnership building
• Strategic thinking with execution rigor
• Strong communication and storytelling capabilities