Manager - CSR

Carrier; Gurugram District; On-site; INR 1,400,000 - 2,400,000; Full time

Benefits offered by this job

Competitive total rewards package

Well-being programs

Job summary

Carrier is seeking a Manager – CSR to lead and scale India’s CSR strategy across sustainability, environment stewardship, and skill development. Location is India (Gurgaon) with PAN-India travel.

Reporting to Head - Marketing & Strategy, the role drives high-impact programmes, partnerships, and governance to strengthen Carrier's responsible corporate reputation. The ideal candidate will have 4–7 years in CSR/ESG, experience with NGOs/government bodies, and a strong ability to translate global

Qualifications

• 4-7 years of experience in CSR / sustainability / ESG roles.
• Experience driving community programmes, skill development, or environmental initiatives.
• Experience with NGOs, government or development sector preferred.

Responsibilities

• Lead and scale CSR strategy and programmes across sustainability and skill development.
• Drive end-to-end CSR initiatives with partner identification and monitoring.
• Build strategic partnerships with NGOs, institutions, and government bodies.
• Ensure compliance with CSR regulations and lead annual reporting.
• Design employee engagement programmes and sustainability campaigns.
• Collaborate with marketing to communicate impact and strengthen brand.

Skills

CSR strategy

Stakeholder management

Programme management

Impact measurement

Education

Bachelor's degree in a relevant field

Tools

ESG frameworks

Job description

Manager – CSR (Corporate Social Responsibility)

CHAVC – India

Carrier is a world leader in Heating, Ventilating and Airconditioning (HVAC) solutions. For over a century, we have been developing innovative products and services that have changed the way people live and work. That drive for innovation continues today with a renewed focus on creating solutions that will change the world for the better. At Carrier, we see possibilities in everything, we make modern life possible by delivering groundbreaking systems and services that help homes, buildings and shipping become safer, smarter, and more sustainable.

We exceed the expectations of our customers by anticipating industry trends, working tirelessly to master and revolutionize them. Our team of over 52,000+ dedicated individuals continue to set industry standards by pursuing the latest research and developments to improve the lives of our customers. We are constantly growing, seeking out talented, like-minded people who are committed to our primary duty: to be the world's first choice in HVAC Solutions.

The Position

Manager - CSR (Corporate Social Responsibility), India

Location: India (Gurgaon / PAN-India travel required)

Reporting to: Head - Marketing & Strategy

The Manager - CSR will lead and scale Carrier India's CSR strategy and programmes across sustainability, environment stewardship, and skill development, aligned to national priorities and Carrier's global purpose of creating safe, sustainable, and intelligent climate solutions.

The role will be responsible for driving high-impact, measurable initiatives, building strategic partnerships, ensuring compliance with CSR regulations, and strengthening Carrier's reputation as a responsible corporate citizen.

Role & Responsibilities

1. CSR Strategy & Programme Leadership
   • Design and execute Carrier India's CSR roadmap across: Sustainability & Environmental Impact (e.g., climate, air quality, circularity)
   • Skill Development (HVAC training, youth employability)
   • Community Development initiatives
   • Translate global ESG priorities into India-relevant, high-impact programmes.
   • Identify scalable flagship initiatives (e.g., education, green campuses, urban environmental impact)
2. Programme Execution & Impact Delivery
   • Drive end-to-end implementation of CSR initiatives including: Partner identification (NGOs, institutions, government bodies)
   • Programme design, rollout, and monitoring.
   • Ensure measurable outcomes (beneficiaries trained, environmental impact metrics, community reach)
   • Build impact frameworks and annual CSR reporting dashboards.
3. Partnerships & Ecosystem Building
   • Develop strategic alliances with: Skill development institutions and technical training centers
   • Environmental and sustainability organizations
   • Industry bodies, NGOs, and CSR implementation partners
   • Collaborate with internal teams (marketing, HR, operations) for integrated Programme delivery.
4. Compliance, Governance & Reporting
   • Ensure full adherence to Companies Act CSR regulations and internal governance frameworks.
   • Manage CSR budgets, approvals, and utilization tracking.
   • Lead annual CSR reporting, board updates, and disclosures.
   • Maintain documentation, impact assessment reports, and audits.
5. Employee Engagement & Volunteerism
   • Design employee engagement programmes linked to CSR initiatives.
   • Drive participation in: Volunteer activities
   • Sustainability campaigns
   • Build a strong culture of purpose-led engagement across Carrier India
6. Brand, Communication & Advocacy
   • Work closely with marketing/communications to: Build Carrier India's CSR narrative.
   • Showcase impact stories (internal & external platforms)
   • Support leadership positioning in sustainability and social impact forums.
   • Strengthening brand equity through purpose-driven storytelling

Key Success Metrics (KPIs)

• Scale and impact of CSR programmes (beneficiaries, reach, outcomes)
• Measurable environmental and social impact delivered.
• Compliance and audit adherence (100%)
• Strength and number of strategic partnerships
• Employee participation in CSR initiatives
• External recognition / visibility (awards, media, industry platforms)

Ideal Candidate Profile Experience

• 4-7 years of experience in CSR / sustainability / ESG roles
• Prior experience in driving community programmes, skill development, or environmental initiatives
• Experience working with NGOs, government or development sector preferred.

Skills & Capabilities

• Strong understanding of CSR regulations and ESG frameworks
• Programme management and impact measurement expertise.
• Stakeholder management and partnership building
• Strategic thinking with execution rigor
• Strong communication and storytelling capabilities

Benefits

We offer a competitive total rewards package that may include other benefits and well‑being programs. Offerings vary by role and location and are designed to support employees' health, s