Manager - CQA Hydraulic

Mahindra & Mahindra Ltd; Mumbai; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

Mahindra And Mahindra Ltd. is seeking a seasoned Quality Engineer with deep hands-on expertise in Mechanical and Electrical components for tractor/hydraulics quality, warranty, reliability and field quality assurance.

You will drive customer complaint management, field issue resolution and cross-functional collaboration. The role requires 8–12 years in Tractor/Farm Equipment quality, a strong Six Sigma background, and experience with QC tools and process improvements to reduce warranty costs and

Qualifications

• Min 8–10 years hands-on experience in Mechanical and Electrical Proprietary Components Supplier Quality, Customer Quality Assurance or Field Quality.
• 8–12 years in Tractor/Farm Equipment Quality, Warranty, Reliability or Hydraulics.
• Education: B.E./B.Tech Mechanical or Agricultural Engineering.

Responsibilities

• Customer complaint management and field issue resolution.
• Lead hydraulic warranty reduction and reliability improvement projects.
• Own CVLs, FTRs and major hydraulic escalations.
• Drive structured 7-Step / 8D problem solving with cross-functional teams.

Skills

Analytical Thinking

Communication Skills

Presentation Skills

Auditing

Quality Assurance (QA)

Project Management

Project Implementation

Progress Monitoring

Quality Improvement

Process Management

Mechanical Inspection

Field Failure Analysis

Electronics Manufacturing

Six Sigma

7 QC Tools

Education

B.E./B.Tech Mechanical or Agricultural Engineering

Job description

Select how often (in days) to receive an alert:

• Customer complaint management and field issue resolution
• Lead hydraulic warranty reduction and reliability improvement projects
• Own CVLs, FTRs and major hydraulic escalations
• Drive structured 7-Step / 8D problem solving
• Coordinate with Product Development, Manufacturing, SQI and Customer Care teams
• Support DFMEA, ORC and new product quality reviews
• Key performance indicators include:
  • Hydraulic RPH
  • Warranty Cost per Tractor (CPT)
  • CVL Closure Lead Time
  • Repeat Complaint Reduction
  • Warranty Savings Delivered
  • Project Implementation Adherence

Preferred Industries

Auto / Auto Equipment

Auto Components

IT

Education Qualification

• B.E./B.Tech Mechanical or Agricultural Engineering

General Experience

Min 8 - 10 years of hands on experience in Mechanical and Electrical Proprietary Components Supplier Quality Customer Quality Assurance / Field Quality

Critical Experience

8-12 years in Tractor/Farm Equipment Quality, Warranty, Reliability or Hydraulics

System Generated Core Skills

7 QC Tools

Analytical Thinking

Communication Skills

Presentation Skills

Auditing

Quality Assurance (QA)

Project Management

Project Implementation

Progress Monitoring

Quality Improvement

Process Management

Mechanical Inspection

Field Failure Analysis

Electronics Manufacturing

Six Sigma

System Generated Secondary Skills

Job Segment: Electrical, Engineer, Hydraulics, Automotive, Engineering