Manager - Branch Sales - Freight Forwarding

DP World; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

DP World in Bengaluru seeks a results-driven sales professional to own budget targets, map the market, and maintain a robust book of business while delivering integrated solutions for key customers. You will develop a prioritized target list, penetrate growth opportunities, ensure full CRM adoption and pipeline hygiene, and coordinate with Pricing and Operations to optimize pricing strategies.

The role requires proactive stakeholder management, timely escalations on collections, and regular

Qualifications

• Experience in key account management and achieving budgets.
• Strong market intelligence and customer mapping skills.
• Proven ability to manage pipelines and CRM adoption.

Responsibilities

• Achieve allocated budget targets.
• Map the market and maintain customer intelligence.
• Maintain the book of business as agreed.
• Develop integrated solutions for customers.
• Prioritize target customers and drive growth.
• Ensure 100% CRM adoption and pipeline upkeep.
• Add new customers as agreed.
• Focus on DSO and collections.
• Conduct MBR/QBRs for critical customers.
• Understand critical customers' business for retention.
• Coordinate with Pricing and Operations on pricing strategies.
• Network with internal business units for information sharing and new opportunities.

Skills

Budget management

CRM experience

Market intelligence

Sales planning

Job description

• Responsible for achievement of allocated budget
• Map the market and maintain a market intelligence of customers in the region.
• Maintain book of business as agreed
• Work on Integrated Solutions for Customers
• Develop a prioritized target customer list and focus sales effort to penetrate and grow the target customers
• Ensure 100% CRM adoption and maintain pipeline as per budget
• Add new customers as agreed.
• Focus on DSO and collections
• Carryout MBR/QBRs for critical customers
• Develop strong understanding of the business of Critical customers to aid customer retention.
• Ensure effective communication with Pricing and Operations teams on any opportunities, challenges, and alternative options for improved pricing strategies.
• Network with internal Business units on information sharing and identifying fresh opportunities for the division.