Manager - Administration

Krisala Developers; Pune District; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Krisala Developers is seeking an experienced Head of Hospitality to lead all administration operations at the corporate head office in Pune. You will ensure a seamless experience for clients, channel partners, consultants, and VIP visitors, and oversee reception, concierge, pantry, housekeeping, and meeting room management.

You will develop hospitality SOPs, coordinate leadership meetings and events, manage vendor relationships, monitor office aesthetics and service quality, and collaborate with

Qualifications

• Bachelor's degree in any discipline.
• 5-8 years of corporate hospitality experience.
• Experience in managing hospitality teams and vendor operations.

Responsibilities

• Lead and manage all administration operations at the corporate head office.
• Ensure a seamless experience for clients, channel partners, consultants, and VIP visitors.
• Oversee reception, concierge, pantry, housekeeping, and meeting room management.
• Develop and maintain hospitality SOPs to ensure consistent service standards.
• Coordinate hospitality arrangements for leadership meetings, board meetings, client presentations, interviews, and corporate events.
• Manage vendors for housekeeping, catering, pantry supplies, travel, and other hospitality services.
• Monitor cleanliness, ambience, office aesthetics, and service quality across all office areas.
• Plan and manage hospitality budgets, inventory, and procurement of hospitality related materials.
• Work closely with HR, Administration, Sales, Marketing, and Leadership teams to support business requirements.
• Handle guest feedback and resolve service-related issues promptly.
• Train and supervise hospitality and front office staff to maintain professional service standards.

Skills

Hospitality operations

Vendor management

Budgeting

Team supervision

Education

Bachelor's degree in any discipline

Job description

Key Responsibilities:

• Lead and manage all administration operations at the corporate head office.
• Ensure a seamless experience for clients, channel partners, consultants, and VIP visitors.
• Oversee reception, concierge, pantry, housekeeping, and meeting room management.
• Develop and maintain hospitality SOPs to ensure consistent service standards.
• Coordinate hospitality arrangements for leadership meetings, board meetings, client presentations, interviews, and corporate events.
• Manage vendors for housekeeping, catering, pantry supplies, travel, and other hospitality services.
• Monitor cleanliness, ambience, office aesthetics, and service quality across all office areas.
• Plan and manage hospitality budgets, inventory, and procurement of hospitality related materials.
• Work closely with HR, Administration, Sales, Marketing, and Leadership teams to support business requirements.
• Handle guest feedback and resolve service-related issues promptly.
• Train and supervise hospitality and front office staff to maintain professional service standards.

Qualifications:

• Bachelor's degree in any discipline.
• 5-8 years of experience in corporate hospitality, real estate, luxury hotels, or hospitality management.
• Experience in managing hospitality teams and vendor operations.