Manager

Santamonica Tours and Travels; Thiruvananthapuram; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A leading travel company is seeking a skilled HR Manager to enhance people, culture, and performance within the travel and tourism sector in Thiruvananthapuram, India. The ideal candidate will have over 5 years of sales experience, excellent communication skills, and a proven ability to lead teams to exceed sales targets. Responsibilities include developing sales strategies, client management, and team mentoring. This full-time position requires a commitment to fostering a collaborative high-performance culture.

Qualifications

• 5+ years of experience in sales, preferably in the travel and tourism sector.
• Proven track record of developing and executing sales strategies.
• Experience in leading and motivating sales teams.

Responsibilities

• Develop and implement effective sales strategies to achieve targets.
• Lead and mentor the sales team to meet sales goals.
• Compile and maintain records of sales data and performance.

Skills

Excellent communication skills

Customer service skills

Sales Strategy Development

Sales capability

Team Management

Sales Reporting

Client Management

Research

Job description

HR Manager || Building People, Culture & Performance in the Travel & Tourism Sector || Talent Strategist || Employee Engagement & Organizational Design

• Excellent communication skills and good customer service skills
• Sales Strategy Development: Develop, implement, and execute effective sales strategies to achieve sales targets and increase market share.
• Sales capability: Responsible for selling international holiday packages, handling sales leads, and working over the phone in a target‑oriented manner.
• Team Management: Lead, mentor, and motivate the sales team to meet and exceed sales goals. Conduct performance reviews, provide feedback, and foster a collaborative high‑performance culture.
• Sales Reporting: Compile and maintain records of sales data, targets and performance, providing regular reports to top management.
• Client Management: Plan and assist with clients' travel preferences, creating tailored itineraries based on budgets. Provide detailed information about itineraries, accommodation and transportation options.
• Research: Maintain and update knowledge of the travel industry, including new destinations, travel regulations and market trends.
• Good sense of responsibility, commitment and dedication.

Job Details

• Seniority level: Mid‑Senior level
• Employment type: Full‑time
• Job function: Sales, Business Development, and Customer Service
• Industries: Travel Arrangements