Holiday Consultant

Rayna Tours; Pune District; On-site; INR 223,200 - 334,800; Full time

Job summary

A leading tourism company is seeking a Travel Sales Consultant based in Pune. This entry-level, full-time role involves assisting customers with travel plans and selling travel products. Candidates should be energetic, self-motivated, and possess strong communication skills. Responsibilities include handling inquiries, making reservations, and achieving sales targets. Training will be provided for ticket portal management. Ideal for freshers or those with minimal experience in the travel and tourism industry.

Qualifications

• Fresher or 1 year experience in the travel and tourism industry.
• Self-motivated and energetic.
• Ability to achieve high results.

Responsibilities

• Handle and respond to customer inquiries via phone and online.
• Make reservations and bookings for customers.
• Meet sales targets set by your sales head.

Skills

Strong written and verbal communication skills

Customer-focused attitude

Negotiation skills

Team player

Job description

HR Executive | Talent Acquisition & Management | Onboarding & Offboarding | Health Insurance | Employee Engagement | HR Operations

A Leading Tourism company in UAE is looking for a Travel Sales Consultant. We are looking for an experienced or fresher travel sales staff. An ideal candidate must be energetic, dynamic, and have a can‑do attitude, with a pleasing and persuasive personality. Your primary responsibility is to assist customers with their travel plans, sell travel products and services.

Roles and Responsibilities

• Handle and respond to customer enquiries through phone, online chat and/or e‑mails.
• Have an extensive knowledge of the travel products and services that you are selling, such as the destinations, tours, hotels, activities, and other travel‑related services.
• Responsible for making reservations and bookings for customers.
• Handle and respond to customer complaints through phone, online chat and/or e‑mails.
• Ensure all customer inquiries/issues/complaints are resolved according to the company's processes and procedures.
• Meet sales targets set by your sales head.
• Maintain a positive, empathetic and professional attitude toward customers.
• Enter, update and maintain records of all bookings and payments, prepare invoices, and follow up with customers as required.
• Keep updated with company procedures and processes.
• Share customer feedback with relevant departments for further improvements.

Skills & Qualifications

• Fresher or 1 year experience in the travel and tourism industry.
• Strong written and verbal communication skills to communicate clearly and effectively with customers.
• Passionate customer‑focused attitude and strong negotiation and rapport‑building skills.
• Knowledgeable with ticket portal (will be trained).
• Self‑motivated, energetic and able to achieve high results.
• Good team player to work collaboratively in a team environment.

Seniority level

• Entry level

Employment type

• Full‑time

Job function

• Consulting, Information Technology, and Sales

Industries

• Travel Arrangements