Walk-in | Tourism Sales & Operations Executive/Manager

GS Tourism; Bhopal; On-site; INR 300,000 - 550,000; Full time

Job summary

GS Tourism in India is seeking an energetic travel sales executive to generate leads, understand customer requirements, and propose domestic and international tour packages.

You will prepare customized itineraries, handle inquiries, convert leads into bookings, and maintain relationships with hotels and vendors to ensure memorable travel experiences. Strong communication and negotiation skills are essential, with a target-driven mindset and teamwork ability.

Qualifications

• Excellent communication and interpersonal skills.

Responsibilities

• Generate leads through calls, emails, social media, referrals, and other channels.
• Understand customers travel requirements, preferences, and budgets.
• Recommend suitable domestic and international tour packages.
• Prepare customized travel itineraries and quotations.
• Handle customer inquiries and follow up with prospective clients.
• Convert leads into confirmed bookings and achieve monthly sales targets.
• Coordinate with hotels, transport providers, airlines, tour operators, and other vendors.
• Maintain accurate records of leads, bookings, payments, and customer interactions.
• Build and maintain long-term relationships with customers.
• Resolve customer queries and complaints professionally.
• Stay updated on destinations, travel packages, seasonal offers, and tourism trends.
• Assist customers before, during, and after their trips.
• Prepare regular sales reports and provide feedback to management

Skills

Communication skills

Sales skills

Customer service

Travel knowledge

Itinerary creation

Lead follow-up

Team player

Target oriented

Tools

MS Office

CRM software

Job description

Role & responsibilities

• Generate leads through calls, emails, social media, referrals, and other channels.
• Understand customers travel requirements, preferences, and budgets.
• Recommend suitable domestic and international tour packages.
• Prepare customized travel itineraries and quotations.
• Handle customer inquiries and follow up with prospective clients.
• Convert leads into confirmed bookings and achieve monthly sales targets.
• Coordinate with hotels, transport providers, airlines, tour operators, and other vendors.
• Maintain accurate records of leads, bookings, payments, and customer interactions.
• Build and maintain long-term relationships with customers.
• Resolve customer queries and complaints professionally.
• Stay updated on destinations, travel packages, seasonal offers, and tourism trends.
• Assist customers before, during, and after their trips.
• Prepare regular sales reports and provide feedback to management

Preferred candidate profile

• Excellent communication and interpersonal skills.
• Strong sales and negotiation abilities.
• Customer-service oriented approach.
• Good knowledge of travel destinations and tourism products.
• Ability to create and explain travel itineraries.
• Good follow-up and lead-conversion skills.
• Basic knowledge of MS Office, CRM software, and online travel platforms.
• Ability to work independently as well as in a team.
• Target-oriented and confident personality.