Branch Manager- Tour & Travel

Ubique Systems; Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Ubique Systems is seeking a seasoned Travel Sales Manager in Bengaluru to drive domestic and international tour package sales, oversee operations, and optimize visa processing and supplier coordination. The role emphasizes strategy execution, client engagement, and cross-functional leadership within a travel-focused team.

The ideal candidate brings 15-20 years in travel and tourism, excels in building relationships with clients and suppliers, and demonstrates strong organizational and

Qualifications

• 15-20 years of progressive experience in the Travel & Tourism industry.
• Proven experience in tour sales, business development, revenue generation, and achieving sales targets.
• Strong analytical, problem-solving, decision-making, and organizational abilities.
• Strong expertise in corporate travel, leisure travel, MICE, and group tour operations.
• Strong communication, presentation, and interpersonal skills with the ability to engage effectively with clients, suppliers, and senior management.
• Sound knowledge of international visa regulations, travel documentation, and destination management.

Responsibilities

• Drive sales of domestic and international tour packages to achieve revenue and profitability targets.
• Develop and implement sales strategies to increase tour bookings, customer acquisition, and market penetration.
• Conduct regular client meetings, presentations, and promotional activities to strengthen business relationships and increase sales conversions.
• Oversee daily travel operations, bookings, reservations, and documentation.
• Ensure efficient service delivery and implement process improvements.
• Manage end-to-end visa processing and ensure compliance with embassy requirements.
• Coordinate with embassies, consulates, and visa service providers.
• Manage tour itineraries, hotel bookings, transportation, and travel logistics.
• Develop and maintain relationships with airlines, hotels, and travel partners.
• Lead, mentor, and manage operations, visa, and tour teams.
• Monitor team performance and conduct training programs.
• Manage key client relationships and resolve escalated customer issues.
• Drive customer satisfaction, retention, and service excellence.
• Ensure compliance with travel regulations and company policies.
• Prepare MIS reports, operational reports, and performance reviews.
• Monitor operational costs and identify opportunities for efficiency improvements.

Skills

Sales leadership

Travel & Tourism industry knowledge

Corporate travel

Visa processing

Vendor management

Client relationship management

Job description

Role & responsibilities

• Drive sales of domestic and international tour packages to achieve revenue and profitability targets.
• Develop and implement sales strategies to increase tour bookings, customer acquisition, and market penetration.
• Conduct regular client meetings, presentations, and promotional activities to strengthen business relationships and increase sales conversions.
• Oversee daily travel operations, bookings, reservations, and documentation.
• Ensure efficient service delivery and implement process improvements.
• Manage end-to-end visa processing and ensure compliance with embassy requirements.
• Coordinate with embassies, consulates, and visa service providers.
• Manage tour itineraries, hotel bookings, transportation, and travel logistics.
• Develop and maintain relationships with airlines, hotels, and travel partners.
• Lead, mentor, and manage operations, visa, and tour teams.
• Monitor team performance and conduct training programs.
• Manage key client relationships and resolve escalated customer issues.
• Drive customer satisfaction, retention, and service excellence.
• Ensure compliance with travel regulations and company policies.
• Prepare MIS reports, operational reports, and performance reviews.
• Monitor operational costs and identify opportunities for efficiency improvements.

Preferred candidate profile

• 15-20 years of progressive experience in the Travel & Tourism industry.
• Proven experience in tour sales, business development, revenue generation, and achieving sales targets.
• Strong analytical, problem-solving, decision-making, and organizational abilities.
• Strong expertise in corporate travel, leisure travel, MICE, and group tour operations.
• Strong communication, presentation, and interpersonal skills with the ability to engage effectively with clients, suppliers, and senior management.
• Sound knowledge of international visa regulations, travel documentation, and destination management.
• Strategic thinking with a focus on business growth, operational excellence, and customer satisfaction.
• Proven ability to manage client relationships, vendor partnerships, and operational performance.