Logistics Manager

Spinny; Gurugram District; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Spinny in Gurugram is seeking a proactive Fulfillment Manager to lead end-to-end fulfillment operations, ensuring timely order processing and on-time deliveries across logistics and supply chain.

You will coordinate with warehouse teams, transporters, 3PL partners, and internal stakeholders, monitor fulfillment timelines, and maintain MIS dashboards.

The role requires strong analytical and cross-functional collaboration skills to identify gaps and implement cost-saving improvements.

Qualifications

• Experience in fulfillment, logistics, supply chain, or warehouse operations.
• Hands-on experience managing 3PL partners and delivery operations.
• Strong analytical, coordination, and problem-solving skills.
• Experience with MIS reporting, Excel, and operational KPIs.
• Experience in e-commerce, automotive, B2B logistics, or quick commerce is an advantage.

Responsibilities

• Manage end-to-end fulfillment operations, from order processing to final delivery.
• Coordinate with warehouse teams, transporters, 3PL partners, and internal stakeholders.
• Monitor order fulfillment, inventory availability, dispatch planning, and delivery timelines.
• Ensure adherence to TAT, SLAs, and operational performance metrics.
• Track orders and resolve delays, delivery exceptions, and escalations.
• Monitor inventory movement, stock reconciliation, and fulfillment accuracy.
• Maintain operational MIS, performance reports, and fulfillment dashboards.
• Identify process gaps and implement improvements to reduce costs and improve efficiency.
• Ensure smooth coordination between logistics, warehouse, procurement, and business teams.

Skills

Fulfillment operations

Logistics coordination

Analytical skills

3PL management

Tools

Excel

MIS reporting

Job description

Were Hiring | Fulfillment Manager
Location:Gurugram
Experience: 23 Years
Department: Logistics / Supply Chain / Operations

We're looking for a proactive Fulfillment Manager to manage end-to-end fulfillment operations, ensure timely order processing and deliveries, and drive operational efficiency across logistics and supply chain activities.

Key Responsibilities:

• Manage end-to-end fulfillment operations, from order processing to final delivery.
• Coordinate with warehouse teams, transporters, 3PL partners, and internal stakeholders.
• Monitor order fulfillment, inventory availability, dispatch planning, and delivery timelines.
• Ensure adherence to TAT, SLAs, and operational performance metrics.
• Track orders and resolve delays, delivery exceptions, and escalations.
• Monitor inventory movement, stock reconciliation, and fulfillment accuracy.
• Maintain operational MIS, performance reports, and fulfillment dashboards.
• Identify process gaps and implement improvements to reduce costs and improve efficiency.
• Ensure smooth coordination between logistics, warehouse, procurement, and business teams.

Preferred Qualifications:

• Experience in fulfillment, logistics, supply chain, or warehouse operations.
• Hands-on experience managing 3PL partners and delivery operations.
• Strong analytical, coordination, and problem-solving skills.
• Experience with MIS reporting, Excel, and operational KPIs.
• Experience in e-commerce, automotive, B2B logistics, or quick commerce is an advantage.