Logistics Executive

Mylo; Gurugram District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Mylo in Gurgaon, India is seeking a logistics professional to manage dispatch, transportation, and cross-channel fulfillment across e-commerce, quick commerce, and traditional retail. You will coordinate with couriers, monitor TAT, and ensure accurate invoicing and compliance.

The role requires graduate in supply chain with 23 years of relevant experience in FMCG/e-commerce, strong Excel, and vendor management.

Qualifications

• Graduate in Supply Chain, Logistics, Commerce, or related field.
• 23 years of relevant experience in logistics, dispatch, or supply chain roles.
• Experience in FMCG, E-commerce, or Q-commerce sectors.
• Experience with courier aggregators, 3PLs, or transporters.
• Familiarity with WMS/TMS systems, Uniware, or similar logistics tools.

Responsibilities

• Dispatch & transportation management across E-commerce, Quick Commerce, Modern Trade, and General Trade channels.
• Coordinate with courier and transport partners for vehicle placement, pickup scheduling, and delivery tracking.
• Monitor TAT adherence and ensure on-time delivery to customers, stores, and distributors.
• Maintain daily dispatch and shipment trackers for all sales channels.
• Cross-functional coordination with Sales, Warehouse, Customer Service, and Category teams.

Skills

Multi-channel logistics

Courier aggregators

WMS/TMS familiarity

Excel & data reporting

Negotiation & coordination

Attention to detail

Education

Graduate in Supply Chain, Logistics, Commerce, or related field

Tools

Uniware

Job description

Role & responsibilities

1. Dispatch & Transportation Management - Plan and execute dispatches across E-commerce,

Quick Commerce (Blinkit, Zepto, Instamart, etc.), Modern Trade, and General Trade channels. -

Coordinate with courier and transport partners for vehicle placement, pickup scheduling, and

delivery tracking. - Ensure proper packaging, labeling, and handover readiness at the warehouse

for all order types. - Monitor TAT adherence and ensure on-time delivery to customers, stores, and

distributors. - Handle reverse logistics and returns as per defined SOPs.

2. Partner & Vendor Coordination - Manage relationships with logistics service providers (couriers,

3PLs, and local transporters). - Arrange vehicles for inter-warehouse, distributor, and Q-commerce

hub transfers. - Negotiate freight rates and monitor service performance and compliance with SLAs.

- Follow up on PODs, shortages, claims, and freight bills.

3. MIS & Reporting - Maintain daily dispatch and shipment trackers for all sales channels. - Track

freight cost per unit, per order, and per channel to drive cost optimization. - Publish daily/weekly

MIS reports covering delivery status, delays, damages, and exceptions. - Prepare courier/vendor

performance dashboards (EDD %, OFD %, RTO %, etc.) where applicable.

4. Documentation & Compliance - Ensure accurate generation and verification of invoices, e-way

bills, and delivery challans. - Coordinate with finance for freight invoice validation and payment

processing. - Maintain all dispatch and transporter records as per audit and statutory requirements.

5. Cross-Functional Coordination - Work closely with Sales, Warehouse, Customer Service, and

Category teams to ensure alignment between order flow and dispatch readiness. - Escalate

delivery, routing, or service issues in real time to ensure quick resolution. - Support new channel

launches (e.g., new quick-commerce partners or regional distributors).

Preferred candidate profile

Key Skills & Competencies: -

Strong understanding of multi-channel logistics (E-commerce,

Q-commerce, MT, GT). - Experience working with courier aggregators, 3PLs, or transporters. -

Familiarity with WMS/TMS systems, Uniware, or similar logistics tools. - Proficiency in Excel and

data reporting. - Excellent communication, negotiation, and coordination skills. - High sense of

ownership, attention to detail, and ability to work under time pressure.

Qualification: -

Graduate in Supply Chain, Logistics, Commerce, or related field. - 23 years of

relevant experience in logistics, dispatch, or supply chain roles (preferably in FMCG, E-commerce,

or Q-commerce sectors).