We're seeking a data-driven, hands-on Logistics Manager to own end-to-end supply chain execution including procurement, inbound logistics, warehousing, inventory control, order fulfillment, transportation, and last-mile delivery.
You will lead 3PL partners, optimize cost and service levels, and ensure on-time, in-full deliveries across marketplaces, D2C, modern trade, and general trade.
Key Responsibilities
- Inbound and Supplier Logistics
- Plan and schedule inbound deliveries from suppliers and co-packers.
- Consolidate loads and reduce lead times.
- Track supplier OTIF.
- Manage GRN accuracy and put-away SLAs.
- Warehousing and Inventory Control
- Own storage design, binning, FEFO, expiry management, and batch traceability.
- Implement cycle counts and stock reconciliations.
- Maintain shrinkage below 0.5%.
- Enforce EHS, FSSAI, and ISO/HACCP hygiene and safety standards.
- Order Fulfillment and Last-Mile
- Manage marketplace and D2C order fulfillment.
- Maintain marketplace fulfillment above 98%.
- Define order cut-off times and ensure same-day dispatch.
- Meet delivery SLAs across all service zones.
- Manage NDR, returns, and RTO through root cause analysis and corrective actions.
- Transportation and 3PL Management
- Select and onboard transporters and courier partners.
- Negotiate rate cards and SLAs.
- Build lane-wise routing, load planning, and milk-run schedules.
- Monitor POD closures.
- Planning and S&OP Support
- Translate demand plans into warehouse capacity, manpower, and fleet requirements.
- Maintain safety stock levels.
- Prevent stock-outs and overstock through dashboards and alerts.
- Compliance and Documentation
- Ensure accuracy of e-way bills, invoicing, and GST documentation.
- Maintain SOPs, CAPAs, and audit readiness.
- Continuous Improvement
- Reduce logistics cost-to-serve.
- Improve delivery turnaround time.
- Drive process automation.
- Standardize KPIs and reporting.
Required Experience and Skills
- 5 to 8 years of experience in logistics or supply chain, preferably in FMCG, food, or e-commerce.
- Bachelor's degree in Supply Chain, Operations, Engineering, or Commerce. (MBA or PGDM in Operations is preferred.)
- Strong knowledge of WMS, TMS, Amazon, Flipkart, Blinkit, Instamart, Shiprocket, Nimbus, and Pickrr.
- Advanced Excel or Google Sheets skills including Pivot Tables and Lookups.
- Basic SQL knowledge is preferred.
- Familiarity with Power BI or Tableau is an advantage.
- Knowledge of FSSAI regulations, FEFO, and HAZMAT basics.
- Strong negotiation, vendor management, and leadership skills.
- Excellent analytical and problem-solving abilities.