Logistics Executive

Ludic; Ahmedabad District; On-site; INR 300,000 - 520,000; Full time

Job summary

Ludic is seeking a Logistics Executive to own the movement of our products — inbound from vendors and manufacturers, and outbound to customers and B2B partners. This isn't a back‑office role; you'll track dispatches in real time and ensure operations run with precision.

The ideal candidate has 1–3 years in logistics or operations, hands‑on with logistics platforms and order management systems, and existing relationships with Indian providers.

Qualifications

• 1–3 years in logistics, supply chain, or operations (D2C or e-commerce preferred).
• Existing relationships with Indian logistics providers (Delhivery, BlueDart, etc.).
• Hands-on with logistics platforms and order management systems.
• Solid understanding of shipping documentation: e-way bills, LRs, GST invoices.
• Excel/Sheets proficiency; able to build tracking dashboards.
• Strong communicator; ownership mindset.

Responsibilities

• Own day-to-day logistics operations — order dispatch, shipment tracking, and delivery coordination across courier partners
• Manage relationships with logistics vendors and negotiate SLAs, rates, and escalations
• Monitor NDR (Non-Delivery Reports), drive RTO reduction, and resolve last-mile issuesproactively
• Coordinate with warehousing partners on inventory dispatch, inbound, and reconciliation
• Handle shipping documentation — e-way bills, LRs, GST invoices; accurately and ontime
• Track logistics KPIs (delivery %, RTO %, TAT) and flag issues before they becomeproblems
• Work closely with the customer experience team to resolve delivery complaints quickly

Skills

Logistics

Communication

Excel/Sheets

Order management

Tools

Order management systems

Job description

Ludic is a lifestyle. It is a collective that values making a statement and looking bold while doing so. Here’s to discovering untapped potential, the spirit of limitless exploration, and to always being on the move. Here’s to being #alwaysatplay

Job Description

We're hiring a Logistics Executive who will own the movement of our products — inbound from vendors and manufacturers, and outbound to customers and B2B partners. This isn't a back-office role. You'll be in the thick of it: tracking dispatches in real time, keeping partners accountable, and making sure our operations run with the same precision as our products.

If you're someone who thrives on order, communicates clearly, and takes personal ownership of outcomes — we want to hear from you.

What you'll do

• Own day-to-day logistics operations — order dispatch, shipment tracking, and deliverycoordination across courier partners


• Manage relationships with logistics vendors and negotiate SLAs, rates, and escalations


• Monitor NDR (Non-Delivery Reports), drive RTO reduction, and resolve last-mile issuesproactively


• Coordinate with warehousing partners on inventory dispatch, inbound, and reconciliation


• Handle shipping documentation — e-way bills, LRs, GST invoices; accurately and ontime


• Track logistics KPIs (delivery %, RTO %, TAT) and flag issues before they becomeproblems


• Work closely with the customer experience team to resolve delivery complaints quickly

Requirements

What we're looking for

• 1–3 years in logistics, supply chain, or operations; D2C or e-commerce preferred


• Existing relationships with Indian logistics providers (Delhivery, BlueDart, etc.)


• Hands‑on with logistics platforms and order management systems


• Solid understanding of shipping documentation: e-way bills, LRs, GST invoices


• Excel/Sheets proficiency; comfortable building and owning tracking dashboards


• Strong communicator; writes clean emails, speaks up on calls, follows through


• High ownership mindset; you don't wait to be chased

Good to have:

• Exposure to warehouse operations or inventory management


• Understanding of NDR workflows and RTO optimisation strategies


• Experience with multi-channel fulfillment (marketplace + D2C website)