Logistics Customer Care Executive

IT World India Tech; Coimbatore District; On-site; INR 250,000 - 350,000; Full time

Job summary

IT World India Tech in Coimbatore is seeking a proactive customer service representative to handle inquiries, provide clear information about products and services, and build strong relationships with customers on a day-to-day basis.

You will collaborate with internal teams to resolve complex complaints, analyze customer feedback for service improvements, and ensure exceptional customer satisfaction through responsive and professional support.

Responsibilities

• Handle customer inquiries and resolve issues professionally.
• Provide timely and accurate information about products and services.
• Develop and maintain strong relationships with customers through effective communication.
• Collaborate with internal teams to resolve complex customer complaints.
• Analyze customer feedback and suggest improvements.
• Ensure customer satisfaction by providing exceptional service.

Job description

• Handle customer inquiries and resolve issues professionally.
• Provide timely and accurate information about products and services.
• Develop and maintain strong relationships with customers through effective communication.
• Collaborate with internal teams to resolve complex customer complaints.
• Analyze customer feedback and suggest improvements.
• Ensure customer satisfaction by providing exceptional service.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.