Location Investigation Manager - Kolkata

Aditya Birla Capital; West Bengal; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Aditya Birla Capital is seeking a dedicated professional to oversee Cyber Fraud investigations, coordinate with GRT, Marketing, Infosec and Legal teams, and drive root cause analysis to prevent recurrence.

The role involves maintaining incident and fraud trackers, preparing monthly dashboards, and ensuring end-to-end tracking and closure of cases with timely investigation reports to relevant units.

Responsibilities

• TAT for filing Investigation Report from the date of concluding the investigation.
• TAT for concluding the investigation from the date of incident reporting.
• Regular coordination with GRT, Marketing, Infosec (Paladion) and Legal Team as required.
• Root Cause Analysis (RCA), identification of gaps, suggestion & implementation of fraud mitigation steps for prevention of fraud recurrence & coordination with law enforcement.
• Department Audit & Regulatory Compliances (Internal Audit Score & Open Items).
• Incident Tracker maintenance & complete updation on a daily basis; Cyber Fraud Tracker maintenance & daily updation; Monthly dashboard preparation for Management, RMC, ORMC, ACB.

Job description

Details

• TAT for filing Investigation Report from the date of concluding the investigation.
• TAT for concluding the investigation from the date of incident reporting.
• Ensure all third-party cyber fraud cases are reviewed & investigated if there is new modus operandi, identify gaps & implement fraud prevention measures.
• Regular coordination with GRT, Marketing, Infosec (Paladion) and Legal Team as & when required.
• Root Cause Analysis (RCA), identification of gaps, suggestion & implementation of fraud mitigation steps for prevention of fraud recurrence & coordination with law enforcement.
• Department Audit & Regulatory Compliances (Internal Audit Score & Open Items).

Category Details

Monetary Savings RCU Fraud Investigation –

Ensure fraud cases are investigated and investigation reports submitted to respective units for end-to-end tracking & closure.

• TAT for filing Investigation Report from the date of concluding the investigation.
• TAT for concluding the investigation from the date of incident reporting.

Cyber Fraud

• Ensure all third-party cyber fraud cases are reviewed & investigated if there is new modus operandi, identify gaps & implement fraud prevention measures.
• Regular coordination with GRT, Marketing, Infosec (Paladion) and Legal Team as & when required.

Internal Control & Process Fraud Mitigation –

• Root Cause Analysis (RCA), identification of gaps, suggestion & implementation of fraud mitigation steps for prevention of fraud recurrence & coordination with law enforcement.
• Department Audit & Regulatory Compliances (Internal Audit Score & Open Items).

Process Efficiency MIS & Reporting –

• Incident Tracker maintenance & complete updation on a daily basis.
• Cyber Fraud Tracker maintenance & complete updation on a daily basis.
• Monthly dashboard to be prepared along with Quarterly / Half-Yearly & Annual data to be submitted to the Management, RMC, ORMC, ACB via presentations and coordination with ORM & Compliance team for the same.
• Maintaining tracker for all documents sent for verification as part of investigation & vendor report delivery along with vendor bill clearance.
• Attempted fraud transaction review and submission to Compliance (ML tracker).

People Management

1. Learning & Development and Team Management – Self Training (4) & Off-role staff Training (1 Training / Month), Team Huddle & Engagement, Coordination with internal stakeholders, Annual 12 Monthly Meetings.