Area Investigation Manager - Mumbai

Aditya Birla Capital; Maharashtra; On-site; INR 600,000 - 900,000; Full time

Job summary

Aditya Birla Capital in Maharashtra, India, seeks a Fraud Investigation and Internal Controls expert to lead end-to-end cyber fraud investigations and coordinate with Legal and Infosec teams.

The role centers on timely investigation reporting, root-cause analysis, and implementing preventive controls to reduce fraud recurrence, with strong emphasis on incident tracking, MIS dashboards, and cross-functional coordination.

Responsibilities

• TAT for filing Investigation Report from the date of concluding the investigation.
• TAT for concluding the investigation from the date of incident reporting.
• Review and investigate third-party cyber fraud cases when new modus operandi emerges; identify gaps and implement fraud prevention measures.
• Coordinate regularly with GRT, Marketing, Infosec (Paladion) and Legal Team as required.
• Perform Root Cause Analysis (RCA), identify gaps, recommend and implement fraud mitigation steps; coordinate with law enforcement.
• Maintain Internal Audit Score & Open Items; support Department Audit & Regulatory Compliances.
• Maintain Incident Tracker and Cyber Fraud Tracker daily; prepare monthly dashboards and reports for Management, RMC, ORM, and ACB.
• Provide vendor report delivery and ensure vendor bill clearance; review attempted fraud transactions and report to Compliance (ML tracker).
• Oversee Learning & Development, team training, and staff engagement; coordinate with internal stakeholders; conduct regular meetings.

Job description

Details

• TAT for filing Investigation Report from the date of concluding the investigation.
• TAT for concluding the investigation from the date of incident reporting.
• Ensure all third-party cyber fraud cases are reviewed & investigated if there is new modus operandi, identify gaps & implement fraud prevention measures.
• Regular coordination with GRT, Marketing, Infosec (Paladion) and Legal Team as & when required.
• Root Cause Analysis (RCA), identification of gaps, suggestion & implementation of fraud mitigation steps for prevention of fraud recurrence & coordination with law enforcement.
• Department Audit & Regulatory Compliances (Internal Audit Score & Open Items).

Category Details

Monetary Savings RCU Fraud Investigation –

Ensure fraud cases are investigated and investigation reports submitted to respective units for end-to-end tracking & closure.

• TAT for filing Investigation Report from the date of concluding the investigation.
• TAT for concluding the investigation from the date of incident reporting.

Cyber Fraud

• Ensure all third-party cyber fraud cases are reviewed & investigated if there is new modus operandi, identify gaps & implement fraud prevention measures.
• Regular coordination with GRT, Marketing, Infosec (Paladion) and Legal Team as & when required.

Internal Control & Process Fraud Mitigation –

• Root Cause Analysis (RCA), identification of gaps, suggestion & implementation of fraud mitigation steps for prevention of fraud recurrence & coordination with law enforcement.
• Department Audit & Regulatory Compliances (Internal Audit Score & Open Items).

Process Efficiency MIS & Reporting –

• Incident Tracker maintenance & complete updation on a daily basis.
• Cyber Fraud Tracker maintenance & complete updation on a daily basis.
• Monthly dashboard to be prepared along with Quarterly / Half-Yearly & Annual data to be submitted to the Management, RMC, ORMC, ACB via presentations and coordination with ORM & Compliance team for the same.
• Maintaining tracker for all documents sent for verification as part of investigation & vendor report delivery along with vendor bill clearance.
• Attempted fraud transaction review and submission to Compliance (ML tracker).

People Management

1. Learning & Development and Team Management – Self Training (4) & Off-role staff Training (1 Training / Month), Team Huddle & Engagement, Coordination with internal stakeholders, Annual 12 Monthly Meetings.