Location Investigation Manager - Bangalore

Aditya Birla Capital; Karnataka; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Aditya Birla Capital seeks a dedicated professional to manage fraud investigations and reporting across monetary savings, RCU fraud, and cyber fraud domains. The role coordinates with diverse teams to identify gaps, mitigate risk, and ensure timely closure of cases.

Responsibilities include RCA, process improvements, and robust MIS dashboarding with daily updates, supporting governance and regulatory compliance. Strong analytical and leadership skills are essential.

Qualifications

• Experience in investigating fraud cases and producing reports for closure.
• Ability to coordinate with multiple teams (GRT, Marketing, Infosec, Legal).
• Experience in RCA and implementing preventive controls.

Responsibilities

• Investigate fraud cases and submit investigation reports to units for tracking and closure.
• Review cyber fraud cases and coordinate preventive measures with relevant teams.
• Conduct RCA and identify gaps; propose and implement mitigation steps.
• Maintain MIS dashboards and prepare monthly, quarterly, and annual data for management and compliance.

Skills

Fraud investigation

Data analysis

Stakeholder coordination

Team management

Process improvement

MIS reporting

Tools

Excel

Dashboarding

Job description

Monetary Savings

RCU Fraud Investigation –

Ensure fraud cases are investigated and investigation reports submitted to respective units for end-to-end tracking & closure.

• TAT for filing Investigation Report from the date of concluding the investigation.
• TAT for concluding the investigation from the date of incident reporting.

Cyber Fraud –

• Ensure all third-party cyber fraud cases are reviewed & investigated if there is new modus operandi, identify gaps & implement fraud prevention measures.
• Regular coordination with GRT, Marketing, Infosec (Paladion) and Legal Team as & when required.

Internal Control & Process

Fraud Mitigation –

• Root Cause Analysis (RCA), identification of gaps, suggestion & implementation of fraud mitigation steps for prevention of fraud recurrence & coordination with law enforcement.
• Department Audit & Regulatory Compliances (Internal Audit Score & Open Items).

Process Efficiency

MIS & Reporting –

• Incident Tracker maintenance & complete updation on a daily basis.
• Cyber Fraud Tracker maintenance & complete updation on a daily basis.
• Monthly dashboard to be prepared along with Quarterly / Half-Yearly & Annual data to be submitted to the Management, RMC, ORMC, ACB via presentations and coordination with ORM & Compliance team for the same.
• Maintaining tracker for all documents sent for verification as part of investigation & vendor report delivery along with vendor bill clearance.
• Attempted fraud transaction review and submission to Compliance (ML tracker).

People Management

1. Learning & Development and Team Management – Self Training (4) & Off-role staff Training (1 Training / Month), Team Huddle & Engagement, Coordination with internal stakeholders, Annual 12 Monthly Meetings.