Learning Coordinator

Jobtailor; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

Jobtailor in Mumbai seeks a Training Coordinator to manage end-to-end corporate training programs, coordinating facilities, materials, catering, and post-session evaluations while liaising with client managers and learners.

The role requires collaboration with LMS admins, vendors, and internal teams; create SOWs and purchase orders; and contribute to process improvements. Strong MS Office skills and clear communication are essential.

Qualifications

• Any Bachelor’s Degree.
• Three or more years training-related experience in a corporate environment.
• Demonstrated excellent verbal and written presentation and communication skills.
• Proficiency with MS Word, Excel, Outlook, and PowerPoint.
• Knowledge of Learning Management Systems preferred.

Responsibilities

• Coordinate training program schedule, including facilities, materials, catering, and post-session evaluations.
• Communicate with client program managers, learners, and management teams.
• Support vendor communications, including instructor packets and onsite access.
• Monitor classroom facilities and equipment status.
• Implement assigned courses and programs end-to-end.
• Report on quality of program deliveries per client schedule.
• Research and locate off-site training locations as needed.
• Interface with LMS admins for enrollments, rosters, and scheduling.
• Coordinate creation of vendor SOWs, purchase requisitions, and purchase orders.
• Assist with process auditing and best-practice improvements.
• Distribute marketing and communication materials.
• Identify problems and provide consultative client resolutions.
• Assist with updates to training processes and documentation.
• Support resolution of learner Help Desk tickets.

Skills

Training Coordination

LMS Experience

Vendor Communication

Verbal & Written Communication

Process Auditing

Education

Bachelor's Degree

Tools

MS Word

MS Excel

MS Outlook

MS PowerPoint

Job description

• Coordinate training program schedule of classes, including facilities allocation, materials and catering orders, pre- and post-work communication, and post-session evaluations
• Communicate with client program managers, learners, and GP management team
• Support/coordinate vendor communications, including instructor packets and onsite instructor access and support
• Monitor status and condition of classroom facilities and equipment
• Execute all tasks and duties associated with implementing assigned courses and programs
• Report on quality of program deliveries on an ongoing basis and per client schedule
• Research and locate off-site training locations (hotels, conference centers, etc)
• Interface with LMS administrators concerning enrollments, rosters, and scheduling
• Interface with the LMS Administration team for course and session supporting activities
• Coordinate creation of vendor SOWs, purchase requisitions, and purchase orders
• Assist with Internal process auditing and innovation of best practices
• Distribute marketing and communication materials as needed
• Identify problems and root causes, taking a consultative approach to assist the client with resolution.
• Assist with updates and revisions to training program-related processes, procedures, and supporting documentation
• Support resolution of learner-related Help Desk tickets

Requirements

• Any Bachelor’s Degree
• Three or more years training-related experience in a corporate environment
• Demonstrated excellent verbal and written presentation and communication skills
• Proficiency with related software (MS Word, Excel, Outlook, and PowerPoint)
• Knowledge of and experience with learning management systems preferred.

Core Competencies

Demonstrates expertise in coordinating training programs, managing vendor communications, and utilizing Learning Management Systems (LMS) for effective scheduling and reporting. Strong communication and organizational skills are essential for successful program delivery and client interaction.

Highest-signal resume keywords

• Training Program Coordination
• Learning Management Systems (LMS)
• Vendor Communication
• Verbal and Written Communication Skills
• Process Auditing

ATS Optimization Keywords

Hard Skills

• Training Program Implementation
• Classroom Facility Management
• SOW Creation
• Purchase Requisition
• Post-Session Evaluation

Soft Skills

• Problem Solving
• Consultative Approach
• Interpersonal Skills

Industry Keywords

• Corporate Training
• Training-Related Experience
• Client Program Management
• Internal Process Innovation

Tools & Technologies

• MS Word
• MS Excel
• MS Outlook
• MS PowerPoint