Learning Administrator

GP Strategies; Chennai District; On-site; INR 300,000 - 460,000; Full time

Job summary

GP Strategies seeks an LMS Training Logistics Administrator to assist the LMS team and Operations Manager with administration and logistics for learning activities.

You will create and modify learning activities, manage catalogs and sessions, handle assignments, rosters, waitlists, and enrollment, and support document loading, certificates, and reporting. This role requires strong communication, attention to detail, and adaptability.

Qualifications

• 2+ years of LMS administration and learning coordination experience.
• College degree preferred.
• LMS working knowledge required.
• Ability to manage multiple projects in a fast-paced environment.
• Strong communication and customer service skills.

Responsibilities

• Assist LMS administrator and Operations Manager with LMS tasks.
• Create and modify learning activities; manage assignments and vehicles; inactivate items as needed.
• Schedule sessions, confirm instructors and locations, and manage rosters/waitlists.
• Manage catalogs, enrollment, and document loading; ensure accurate data entry and reporting.
• Handle logistics: catering, shipments, and materials; print and deliver certificates.
• Respond to general inquiries via email/Service Now; follow management instructions and perform other related tasks.

Skills

Multi-tasking

Communication skills

Attention to detail

Adaptability

Customer service

Independent working

Time management

Education

College degree preferred

Job description

Assists the Business Analyst and Operations Manager to provide LMS Administration support

Job activities:

• Learning Activity / Training Plan Management
  • Create learning activities
  • Modify learning activity properties
  • Inactivate learning activities
• Training Assignment
  • Assign and unassign learners
  • Add and remove learning activities from assignment vehicles
  • Inactivate Assignment Vehicles
• Catalog Management
  • Add learning activities
  • Maintain learning activities
  • Delete learning activities
• Session Management
  • Schedule class sessions
  • Instructor confirmation
  • Location confirmation
  • Classroom scheduling
  • Cancel class/sessions
  • Roster Management
  • Manage waitlist
  • Cancel student enrollment
  • Substitute students
  • Reschedule students
  • Student registration (Student Registration, Batch Enrollment)
• Management of Client s Automated Document Loader Solution
  • Review and resolve errors
  • Daily comparison of DocLoader transaction log to determine which Documents have been created in the LMS compared to the on-hold requests for those Documents
• Role Request Management
  • Create and route Role Requests for LMS and reporting
• Reporting Request Management
• General Questions via email/Service Now
• Ordering/delivering materials
• Ordering/delivering training supplies
• Creating name tents
• Ordering and confirming arrival of catering
• Shipment/mail support
• Binder material assembly
• Course evaluation setup in Client s system
• Course evaluation data entry
• Course evaluation reporting
• Roster distribution and coordination - print, provide to instructors, ensure they are returned for data entry
• Print Completion Certificates

Note: These duties and responsibilities do not imply that the above functions are the only tasks that may be performed by the LMS Training Logistics Administrator. It will be expected, if possible, to follow any other job-related instructions and perform any other job-related tasks as requested by Management.

SKILL REQUIREMENTS:

• Ability to simultaneously manage multiple projects (multi-task) in a fast-paced, highly regulated environment in order to meet aggressive deadlines.
• Possess outstanding oral and written communication skills and be able to deal effectively with others.
• Be able to perform repetitive tasks without making errors and with high attention to detail.
• Possess the ability to remain flexible and adaptable to constant change.
• Must be highly customer service driven, team oriented and have a focus on business partnering skills.
• Must be able to take direction well but must be able to work with limited supervision.
• Must be able maintain confidentiality of personnel and business situations.
• Ability to self-manage and take initiative.
• Ability to work flexible hours when needed.

EDUCATION/EXPERIENCE REQUIRED:

• 2+ years of relevant work experience on LMS administration and Learning Coordination
• College degree preferred
• LMS working knowledge required

  #LI-AA1

  #Remote