Learning Coordinator - Learning Services (Contract Role)

Schneider Electric; Bengaluru; On-site; INR 420,000 - 660,000; Part time

Job summary

Schneider Electric is seeking a Learning Coordinator in Learning Services (Contract Role) to support end-to-end training coordination and catalog management across regions.

The role involves LMS activities, stakeholder liaison, reporting, and campaign support to ensure governance of catalog standards and high learner satisfaction.

Qualifications

• 2–5 years of experience in Learning & Development
• Experience coordinating training sessions globally
• Cornerstone OnDemand experience preferred
• Ability to monitor and interpret learning requirements
• Excellent interpersonal and time management skills
• Excellent verbal and written communication

Responsibilities

• Publish, modify and deactivate training in LMS (MyLearningLink) and enrol users for global catalog
• Monitor tool changes and update stakeholders about changes
• Test courses to improve learner experience
• Advocate for global governance of catalog standards
• Act as a consultative partner between requesters and stakeholders
• End-to-end PO and chargeback management
• Manage flagship programs and end-to-end campaigns
• Maintain MLL catalog
• Drive process-related training and continuous improvement projects
• Manage global assignments for campaigns and drives
• Contribute to UATs for LMS release features and vendor integrations
• Ensure KPIs and metrics meet standards
• Manage Learning Services communications via various channels
• Provide high-quality customer service
• Stay updated with e-learning development technologies

Skills

L&D coordination

Training sessions

MS Office

Stakeholder management

LMS / Cornerstone

Tools

Cornerstone OnDemand

Job description

Learning Coordinator - Learning Services (Contract Role)

To support the Learning Services team in the effective delivery of overall coordination for sessions and Catalog Management across different Academies & Regions. The person will be responsible for taking care of end-to-end training coordination, basic reporting requirements, consultative support & campaign support along with acting as an ambassador and consultant of Learning Standards.

Role & responsibilities

• Publication, Modification & Deactivation of training in LMS System (MyLearningLink) and enrolling users as required for all global catalog
• Monitor regular changes on the tool & process and update stakeholders and requestors about the changes
• Ensure meticulous testing of the courses for better Learner Experience
• Advocate and Ensure Global Governance of Catalog Standards
• Acting as a consultative business partner, facilitate, and liaise between requesters and stakeholders
• End to end PO and chargeback management
• Manage Flagship Programs & end to end Campaigns. Starting from nomination to tracking completion and reporting
• Maintenance of MLL Catalog & sanity
• Drive Process related Training
• Suggest, Drive, and Implement - Continuous Improvements Projects, Enhancements and Change requests
• Manage Global assignments for Campaigns and Drives
• Contribute towards UATs for LMS Release Feature and vendor integrations
• Ensure that KPIs and Metrics are met as per the standard definition
• Manage Communication - To contribute to Learning Services communications using a variety of mediums, mail, Intranet, meetings etc.
• Effective Enquiries Management and provide high quality customer service
• To keep up to date with current thinking on training practice and methods; e-learning development technology

Preferred candidate profile

2 - 5 years of experience in Learning & Development function

Experienced in handling and coordinating training sessions globally

Cornerstone OnDemand preferred

Ability to monitor and interpret the learning/training requirements

Excellent interpersonal skills

Excellent personal and time management skills

Excellent communication skills, both verbal and written

MS Tools skills