Learning And Development Specialist

Randstad; New Delhi; On-site; INR 1,400,000 - 2,200,000; Full time

Job summary

Randstad is seeking a Manager - Human Resources to lead Learning & Development and Performance Management initiatives. You will identify capability gaps, design learning interventions, manage digital learning platforms, and drive PMS end-to-end with KPI/OKR governance.

You will collaborate with business leaders and HRBPs to build a high-performance culture, strengthen leadership pipelines, and ensure alignment of employee development with organizational goals.

Qualifications

• MBA / PGDM in Human Resources or equivalent with 8-12 years of HR experience.
• Experience in Learning & Development, PMS, and HR analytics.
• Relevant exposure to LMS and HRMS/PMS platforms.

Responsibilities

• Lead Learning & Development: TNA, competency gaps, program design and learning calendars.
• Oversee Digital Learning: LMS management, e-learning modules, and AI-enabled tools.
• Run PMS: govern end-to-end cycles, KPIs/OKRs, 9-Box, calibrations.
• Utilize analytics: dashboards, trend analysis, and talent insights.
• Stakeholder engagement: partner with HRBPs and leadership on culture and capability.

Skills

Learning & Development

Performance Management

HR Analytics

LMS

PMS

Leadership

Education

MBA / PGDM in HR

Tools

LMS

HRMS/PMS

Job description

Job Title:

Manager - Human Resources

Reporting To:

Assistant General Manager

Department

Human Resources

Role Summary

The Manager Learning & Development and Performance Management will be responsible for

driving the organization's capability-building and performance excellence agenda. The role will

focus on identifying capability gaps, designing and implementing learning interventions, managing

digital learning platforms, and leading the end-to-end Performance Management System (PMS).

The incumbent will work closely with business leaders and HRBPs to build a high-performance

culture, strengthen leadership pipelines, and ensure alignment of employee development and

performance outcomes with organizational objectives.

Primary Responsibilities

1. Learning & Development

Capability Building & Learning Strategy

• Conduct Training Needs Analysis (TNA) and competency gap assessments across functions.
• Design and implement technical, functional, behavioural, and leadership development programs.
• Develop annual learning calendars aligned with business priorities and organizational goals.
• Support succession planning and talent development initiatives through targeted learning interventions.

Digital Learning & LMS Management

• Manage LMS implementation, administration, adoption, and content governance.
• Develop and deploy digital learning modules, induction programs, and e-learning content.
• Drive innovative learning methodologies such as microlearning, gamification, and AI-enabled learning tools.
• Monitor learning participation, completion rates, and user engagement.

Learning Analytics & Effectiveness

• Measure training effectiveness through assessments, feedback, and business impact analysis.
• Create learning dashboards and reports for leadership review.
• Track capability development metrics and recommend improvement initiatives.

2. Performance Management System (PMS)

PMS Governance & Execution

• Lead the end-to-end performance management cycle, including goal setting, mid-year reviews, annual appraisals, and closure.
• Ensure timely completion and adherence to PMS policies and governance standards.
• Drive implementation of modern performance frameworks including KPIs, OKRs, competency assessments, and 9-box evaluations.
• Facilitate performance calibration discussions and performance review forums.

Performance Analytics & Insights

• Develop and maintain performance dashboards and scorecards.
• Analyze performance trends, talent distribution, high-potential identification, and capability gaps.
• Provide data-driven insights to support talent reviews, promotions, succession planning, and reward decisions.

System Management & Digital Enablement

• Manage PMS platform administration, workflow configuration, and data integrity.
• Drive automation and process improvements to enhance employee and manager experience.
• Ensure seamless integration of PMS data with broader talent management initiatives.

3. Stakeholder Management & Culture Building

• Partner with HRBPs and business leaders to strengthen learning and performance culture.
• Conduct training sessions for managers on effective goal setting, coaching, feedback, and performance conversations.
• Drive employee awareness and adoption of learning and performance processes.
• Facilitate leadership discussions on talent development and organizational capability building.

Job Description

Minimum Education

MBA / PGDM in Human Resources or equivalent.

Experience: 8-12 years of experience in Human Resources with significant exposure to:

• Learning & Development
• Performance Management Systems
• HR Analytics

Skills & Competencies

Strong understanding of TNA, competency frameworks, and capability-building practices.

Expertise in PMS frameworks, KPIs, OKRs, 9-Box Grid, and competency-based assessments.

Experience with LMS and HRMS/PMS platforms.

Strong analytical and reporting skills with experience in dashboard creation and data interpretation.