Lead Service Engineer

Blue Star; Chennai District; On-site; INR 600,000 - 900,000; Full time

Job summary

A leading medtech company seeks a professional with expertise in handling CT or MRI systems. The role involves customer service, installation, and technical support, with a focus on generating service revenues and maintaining customer satisfaction. Ideal candidates will have 5 to 10 years of experience and a background in engineering. Strong analytical and communication skills are essential for troubleshooting and understanding customer needs. Join a dynamic team dedicated to delivering top-quality medical solutions.

Qualifications

• 5 to 10 years of experience in medical tech systems.
• Ability to analyze and diagnose complex problems.
• Understanding of product technical specifications.

Responsibilities

• Handle installation and commissioning of medical products.
• Generate service revenues through AMC/CMC and repairs.
• Provide customer service support around the clock.

Skills

Expertise in handling CT or MRI systems

Good communication skills

Analytical skills

Customer handling skills

Education

Graduate Engineer/Diploma Engineer

Job description

Medtech Solutions

04-Dec-2025

Job Description

• Expertise in handling CT or MRI system independently
• Through technical knowledge of the Product. Ability to analyze and diagnose problem, Good communication skills, Confident in customer handling skills
• Should know about technical specifications of the product
• Must have analytical skills
• Have knowledge about working of various machines and their components
• Must have basic knowledge of import distribution
• Should work inter region & intra region based on field exigencies
• Responsible for installation and commissioning of products
• To generate service revenues from allocated customers thru AMC / CMC, repairs and service and spare parts sales to achieving financial targets
• Provide customer service on a 24 X 7 basis whenever required
• To provide application support and technical expertise to demonstrate the functions of product as per customer needs
• To have good ability to trouble shoot, analyze and diagnose problems in products
• Ability to repair the products in a time bound manner
• Ability to understand customer needs and respond to them
• Preparation, submission and tracking of maintenance contracts
• Assist sales activities through product demonstrations/clarifications

Short Info

• Posted: 10 day(s) ago
• Qualifications: Graduate Engineer/Diploma Engineer
• Experience: 5 Years - 0 MonthsTo10 Years - 0 Months