Sales Engineer

Cyrix Health Care; Malappuram; On-site; INR 500,000 - 1,200,000; Full time

Job summary

Cyrix Health Care is seeking a proactive Service Sales Engineer to drive after-sales service growth for medical equipment, including AMC and CMC contracts. The role focuses on building relationships with hospitals and diagnostics centers and bidding for service opportunities.

You will promote maintenance packages, coordinate with service teams, and negotiate terms to close sales, while traveling to client sites as needed across the region.

Qualifications

• Diploma or Bachelor’s degree in Biomedical Engineering, Electronics, Electrical Engineering, or a related field.
• 13 years of experience in service sales, medical equipment sales, or after-sales service business.
• Experience in selling AMC/CMC contracts for medical equipment will be an added advantage.
• Knowledge of medical equipment such as CT, MRI, Cath Lab, ultrasound, critical care equipment, or laboratory equipment is preferred.

Responsibilities

• Identify and develop new business opportunities for medical equipment service contracts, AMC, CMC, and other after-sales services.
• Build and maintain strong relationships with hospitals, diagnostic centres, laboratories, and healthcare institutions.
• Promote service solutions, maintenance packages, spare parts, and equipment support services to existing and prospective customers.
• Prepare quotations, negotiate commercial terms, and follow up with customers to close service sales.
• Coordinate with service engineers and technical teams to understand customer requirements and provide suitable service solutions.
• Identify opportunities to renew existing service contracts and increase service revenue.
• Conduct customer visits, generate leads, and follow up on service-related sales enquiries.
• Monitor market trends, competitor activities, and customer requirements to identify potential business opportunities.
• Maintain sales reports, customer databases, pipeline updates, and service contract records.
• Achieve assigned service sales targets and contribute to regional business growth.

Skills

Communication

Negotiation

CRM

Lead generation

Account development

Presentation skills

Willing to travel

Education

Diploma in Biomedical Engineering

Bachelor’s in Electrical/Electronics Engineering

Job description

We are looking for a proactive and result-oriented Service Sales Engineer to drive service business growth by promoting medical equipment service solutions, Annual Maintenance Contracts (AMC), and Comprehensive Maintenance Contracts (CMC). The ideal candidate should have experience in medical equipment servicing, customer relationship management, and service sales.

Key Responsibilities

• Identify and develop new business opportunities for medical equipment service contracts, AMC, CMC, and other after-sales services.
• Build and maintain strong relationships with hospitals, diagnostic centres, laboratories, and healthcare institutions.
• Promote service solutions, maintenance packages, spare parts, and equipment support services to existing and prospective customers.
• Prepare quotations, negotiate commercial terms, and follow up with customers to close service sales.
• Coordinate with service engineers and technical teams to understand customer requirements and provide suitable service solutions.
• Identify opportunities to renew existing service contracts and increase service revenue.
• Conduct customer visits, generate leads, and follow up on service-related sales enquiries.
• Monitor market trends, competitor activities, and customer requirements to identify potential business opportunities.
• Maintain sales reports, customer databases, pipeline updates, and service contract records.
• Achieve assigned service sales targets and contribute to regional business growth.

Required Qualifications

• Diploma or Bachelor's degree in Biomedical Engineering, Electronics, Electrical Engineering, or a related field.
• 13 years of experience in service sales, medical equipment sales, or after-sales service business.
• Experience in selling AMC/CMC contracts for medical equipment will be an added advantage.
• Knowledge of medical equipment such as CT, MRI, Cath Lab, ultrasound, critical care equipment, or laboratory equipment is preferred.

Required Skills

• Strong communication, negotiation, and customer relationship management skills.
• Good understanding of service contracts, maintenance solutions, and spare parts sales.
• Ability to generate leads, develop accounts, and close sales opportunities.
• Strong follow-up, presentation, and coordination skills.
• Willingness to travel for customer visits and business development.
• Target-oriented approach with the ability to work independently and collaboratively.