Lead Sales and Operations

Aniday; India; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Aniday in India seeks an experienced Sales Team Lead for its overseas student housing business. You will lead a 10+ member sales team, steer daily operations, and help formulate annual to monthly plans for UK, Australia, and Canada markets.

You will monitor competition and channels, manage the full student booking cycle from inquiry to after-sales, and maintain strong student relationships to ensure high conversion and standardized service.

Qualifications

• Fluent English and Mandarin communication skills.
• Proven ability to manage a sales team of 10+ members.
• Experience with CRM systems or similar operation tools.
• Strong time management, planning and execution abilities.
• Bachelor’s degree or higher.

Responsibilities

• Lead, manage and supervise a sales team to ensure smooth daily operations.
• Assist to formulate operation plans for B2C student housing in target markets.
• Monitor competitor dynamics, pricing, and channels to optimize competitiveness.
• Oversee the full booking cycle for students and ensure high conversion and service quality.
• Maintain strong relationships with students to support the sales cycle and conversion rates.
• Ensure all booking-related tasks are completed timely and standardized.

Skills

English and Mandarin communication

Team leadership

CRM proficiency

Time management

Planning and execution

Education

Bachelor’s degree or above

Tools

CRM software

Job description

Job Overview And Responsibility

• Lead, manage and supervise a team of sales team, ensuring daily operations run smoothly and efficiently. 统筹、管理、带领销售团队团队，保障日常运营工作高效、有序落地；
• Assist to formulate annual/quarterly/monthly operation plans and execution mechanisms for the B2C student accommodation business, based on market demand, student needs and local regulations in target markets (UK, Australia, Canada, etc.). 结合目标市场（英国、澳洲、加拿大等）市场需求、学生诉求及当地政策法规，协助制定B2C 留学生公寓业务年/ 季/ 月度运营方案与落地执行机制；
• Monitor competitor dynamics, pricing, service standards and channel performance, and provide insights to optimize business competitiveness. 持续监控竞品动态、定价体系、服务标准及各渠道运营表现，输出优化建议，提升公司整体业务竞争力；
• Oversee the full booking cycle for students (inquiry, follow-up, booking completion, after-sales), ensure high conversion and service quality. 把控销售全流程，学生预订全流程（咨询跟进、下单成交、售后保障），保障高转化水平与标准化服务质量；
• Maintain strong relationships with students to support a smooth sales cycle and stable conversion rate. 维护良好学生客群关系，保障销售链路顺畅，稳定业务转化效率；
• Ensure all booking-related tasks and workflows are completed in a timely and standardized manner. 推动所有预订相关工作流程按时、标准化完成；
• Lead the team to achieve quarterly and annual business growth targets. 带领团队达成季度、年度业务增长指标。

Required Skills and Experience

• Excellent verbal and written communication skills in English and Mandarin. 流利的英语听说读写能力；
• Good time management and planning and execution skills. 优秀的时间管理、规划统筹与落地执行能力；
• Proven ability to manage a sales team of 10+ members, including team building, performance management, and coordination to drive team goals. 具备10 人及以上网络销售团队完整管理经验，擅长团队搭建、绩效管控，统筹团队完成业绩目标；
• Proficiency in CRM or other operation systems. 熟练操作CRM 客户管理系统及各类运营工具。
• Bachelor’s degree or above. 本科及以上学历；
• Experience – minimum 5+ years relevant experience in overseas student business. 5 年及以上相关行业运营工作经验；

Why Candidate should apply this position

What will you get from amber?

• Rapid career growth (can skip intermediate levels)
• Employee wellbeing policies (at the best standard)
• Amazing work culture!
• Yearly bonus
• Performance bonus by reaching targets
• Local labour contract and standard benefits according to the law