Lead Generation Executive - South Languages

Mafatlal Industries Limited; Mumbai; On-site; INR 300,000 - 420,000; Full time

Job summary

Mafatlal Industries Limited is seeking a dynamic Lead Generation Executive to handle outbound and inbound calls, coordinate with prospective clients, and support the sales team with effective follow-ups.

The role requires 3–4 years of telecalling or client coordination experience, excellent English and Hindi communication, and MS Office proficiency for MIS reporting.

Qualifications

• 3–4 years of experience in telecalling, customer service, or client coordination.
• Experience in the Education industry preferred.
• Excellent verbal communication skills in English and Hindi.
• Strong follow-up and interpersonal skills.
• Proficient in MS Office and basic computer applications.
• Ability to work in a target-driven and fast-paced environment.

Responsibilities

• Make outbound calls to schools, colleges, institutes, and prospective clients.
• Handle inbound inquiries and provide accurate information about products and services.
• Follow up with clients regarding meetings, proposals, and business requirements.
• Schedule appointments and coordinate meetings for the sales team.
• Maintain records of calls, discussions, and follow-up activities.
• Build and maintain positive relationships with customers.
• Coordinate with internal teams to ensure timely resolution of customer queries.
• Prepare and maintain daily call reports and MIS records.

Skills

Telecalling

Customer service

Client coordination

Verbal communication

Tools

MS Office

Job description

We are looking for a dynamic and customer-focused Lead Generation Executive to handle outbound and inbound calls, coordinate with prospective clients, and support business development activities through effective communication and follow-ups.

Key Responsibilities:

• Make outbound calls to schools, colleges, institutes, and prospective clients.
• Handle inbound inquiries and provide accurate information about products and services.
• Follow up with clients regarding meetings, proposals, and business requirements.
• Schedule appointments and coordinate meetings for the sales team.
• Maintain records of calls, discussions, and follow-up activities.
• Build and maintain positive relationships with customers.
• Coordinate with internal teams to ensure timely resolution of customer queries.
• Prepare and maintain daily call reports and MIS records.

Preferred Candidate Profile:

• 3–4 years of experience in telecalling, customer service, or client coordination.
• Experience in the Education industry preferred.
• Excellent verbal communication skills in English and Hindi.
• Strong follow-up and interpersonal skills.
• Proficient in MS Office and basic computer applications.
• Ability to work in a target-driven and fast-paced environment.